HCA Florida Healthcare Patient Resources
Our unique programs and services are designed to make your experience at our hospitals exceptional.
Information, guidance and resources for our patients
Because patient care is our most important job, HCA Florida Healthcare is committed to creating an environment that is safe and comfortable for our patients and visitors while we treat you like family. Our unique programs and services are designed to make your experience at our hospitals exceptional. Whenever you show up to see us, we show up for you in every way.
Virtual Care Options
HCA Florida Healthcare is at the forefront of telehealth. We provide various options for you to conveniently get the care you need, as well as bringing specialists to rural communities. Whether you have a one time health concern and don’t have the time to make an in-person appointment, or would like to consult with your regular doctor, we have options to suit your needs.
Insurance and Billing
At HCA Florida Healthcare, we are committed to providing you with the best available healthcare along with convenient and reliable billing services. In order to provide easy and reliable billing services, you may inquire about your bill and/or pay your bill online.
Patient Financial Resources
HCA Florida Healthcare is committed to providing useful information to our patients so you can understand the financial side of your healthcare needs.
Consult-A-Nurse® is a free service we offer to help our patients with a variety of healthcare-related needs.
Available 24 hours a day, 7 days a week
Additional Patient Resources
Our Quality Commitment
As an industry leader in clinical excellence and innovation, we rely on a powerful combination of compassionate caregivers, the latest technology, and clinical support to produce exceptional outcomes. Our caregivers, who are highly trained hospital staff and skilled physicians, make a difference every day in the lives of so many.
Complaints and Grievances
HCA Florida Healthcare wants to ensure you are informed of our hospitals' complaint and grievance procedure and whom to contact to file a concern, complaint or grievance.
The doctors and staff at HCA Florida Healthcare strive to deliver the best medical care for every person, every day. This website is intended to provide general educational information and to help users arrange health care services more easily.
This site should not be used to practice medicine or to provide specific medical advice. It should not be used to make a diagnosis or to replace or overrule a qualified health care provider's judgment. We strongly encourage you to consult with a qualified health care professional for answers to personal questions. Our official hospital policies are: