Skip to Content

HCA Florida Healthcare Patient Resources

Our unique programs and services are designed to make your experience at our hospitals exceptional.

Virtual Care Options

HCA Florida Healthcare is at the forefront of telehealth. We provide various options for you to conveniently get the care you need, as well as bringing specialists to rural communities. Whether you have a one time health concern and don’t have the time to make an in-person appointment, or would like to consult with your regular doctor, we have options to suit your needs.

Insurance and Billing

At HCA Florida Healthcare, we are committed to providing you with the best available healthcare along with convenient and reliable billing services. In order to provide easy and reliable billing services, you may inquire about your bill and/or pay your bill online.

Patient Financial Resources

HCA Florida Healthcare is committed to providing useful information to our patients so you can understand the financial side of your healthcare needs. 

Florida Pricing Transparency

HCA Healthcare has been a national leader in patient pricing transparency, offering access to our patient financial resources guide that can help you navigate our financial assistance policy, collection procedures and price estimation tool. 

Patient Payment Estimator

A tool that will provide you with cost estimates for services based on your specific healthcare coverage. For your convenience, our patient payment estimator includes a short video explaining how to use the tool and the information it provides.

Financial Assistance

HCA Florida Healthcare offers many forms of financial assistance for patients without healthcare insurance needing emergent or non-elective services. We offer a charity discount policy and an uninsured discount policy to qualifying patients. 

Additional Patient Resources

Our Quality Commitment

As an industry leader in clinical excellence and innovation, we rely on a powerful combination of compassionate caregivers, the latest technology, and clinical support to produce exceptional outcomes. Our caregivers, who are highly trained hospital staff and skilled physicians, make a difference every day in the lives of so many.

Learn more about our quality commitment 

Complaints and Grievances

HCA Florida Healthcare wants to ensure you are informed of our hospitals' complaint and grievance procedure and whom to contact to file a concern, complaint or grievance.

Complaints and grievances procedures 


The doctors and staff at HCA Florida Healthcare strive to deliver the best medical care for every person, every day. This website is intended to provide general educational information and to help users arrange health care services more easily.

This site should not be used to practice medicine or to provide specific medical advice. It should not be used to make a diagnosis or to replace or overrule a qualified health care provider's judgment. We strongly encourage you to consult with a qualified health care professional for answers to personal questions. Our official hospital policies are:

Patient rights and responsibilities