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Mental health and wellness

Mental health is just as important as physical health, encompassing a person's emotional, psychological and social well-being. With the right diagnosis, many disorders and conditions can be treated.

HCAHealthcare_Specialty_MentalHealthAndWellness

Inpatient behavioral health center in Miami

HCA Florida Kendall Hospital provides hospital-based behavioral health care for adults and seniors.

We treat a wide range of mental health diagnoses in a calm and soothing environment. Additionally, as a designated Baker Act facility, we are able to provide individuals with emergency care services and temporary detention for mental health evaluation and care when required, on either a voluntary or involuntary basis. Together, we help you heal and grow within a compassionate and caring environment.

Take the first step

If you need help, the first thing to do is reach out — we can help you understand your options and find the resources you need.

If you need help, the first thing to do is reach out — we can help you understand your options and find the resources you need.

Our mental health care services and program

Our 23-bed inpatient mental health center consists of private and semiprivate rooms and combines an environment of safety and comfort in Miami-Dade County. Our services include:

  • Case management
  • Family intervention
  • Group psychotherapy
  • Holistic care
  • Individual therapy
  • Medication management
  • Music therapy
  • Outdoor access for fresh air
  • Psychoeducational group therapy
  • Physical activity therapy

When you come to us, you will be individually evaluated, and your needs will be prioritized to ensure you get the treatment that's right for you. We encourage you and your family to actively participate in treatment planning and implementation.

Follow-up mental health services

Above all, our goal is to assist our patients, both current and discharged, in maintaining ongoing wellness and recovery. This may include referral to a continuing care group, a community support group and/or an outpatient therapy program. To help you with this, after discharge from our program, we offer and recommend follow-up care appointments for you.

Psychiatrists and mental health specialists

In our program, you will work with mental health specialists who deliver a combination of care coordination, preventive health programs, medication management and therapies.

You'll have a psychiatrist assigned to you and they will work closely with a team of experienced mental health professionals. This interdisciplinary clinical team consists of licensed psychiatric professionals, registered nurses, clinical social workers, dietitians and other mental health professionals.

How to join our mental health program

Our inpatient behavioral health program accepts most health insurance plans, including Medicare and Medicaid. For additional information, please contact the behavioral health services intake department at (786) 915-6837.

Visiting our Behavioral Health Unit

For the most part, we encourage family and friends to visit their loved ones in our inpatient Behavioral Health Unit, but some of our basic guidelines are as follows:

  • Please see the social worker or charge nurse to receive an update about your family member or friend's condition.
  • We cannot release any information without a signed release from the patient.
  • We only allow two visitors at a time per patient in the behavioral unit.
  • With your loved one’s best interests in mind, we hope you understand that we may enforce certain rules, such as prohibiting visits, at the patient's or the patient's physician's discretion.

Visitation hours and sign in

Visiting hours at our inpatient unit are Monday through Friday from 8:00pm to 9:00pm, as well as Saturday and Sunday from 2:00pm to 4:00pm.

Please plan on arriving a few minutes before visitation hours begin to check in at the reception area in our hospital’s main lobby.

Prior to your visit, you will be required to sign a confidentiality agreement, and everyone in your party will be given visitor badges that need to be worn for the duration of the visit. Once every visitor is checked in, a member of our staff will take two people at a time to visit your loved one. (This enables us to allow everyone to visit while ensuring only two visitors are with your loved one at a time, as per our policy.)


Bringing children to the Behavioral Health Unit

Children who are twelve years old or younger may visit a patient in the Behavioral Health Unit. However, they can only visit with a physician order. They must also be accompanied by a parent or guardian, as well as a staff member during their entire visit at the facility.

For visits with young children, we will place you, your child and the patient you are visiting in a private room in the facility. Children thirteen years old or older follow the same guidelines as adults.


Former patients visiting the Behavioral Health Unit

We do not permit former patients who are within three months of their discharge to visit a patient who is currently in our behavioral unit. However, with advanced approvals and planning, we may occasionally allow it. These visits are only approved if they are arranged prior to visitation hours and both our behavioral health treatment team and the admitted patient's psychiatrist approve.


Items not permitted during visitation

All items being brought into the inpatient unit must be taken to the nurse in charge of the patient for inspection prior to being given to the patient.

For the safety of our patients, our facility does not allow visitors to bring these items into the hospital:

  • Alcohol
  • Cigarettes
  • Drugs
  • Glass items
  • Lighters
  • Matches
  • Weapons
  • Other hazardous items

Due to patient confidentiality, visitors are also not permitted to bring these items into the inpatient unit:

  • Cameras
  • Cell phones
  • Personal bags
  • Purses
  • Tape recorders
  • Video recording devices
  • Other devices with recording capabilities

Additionally, we do not allow outside food or drink into the facility, and we discourage visitors from bringing large amounts of money. Please leave all of the belongings mentioned above in your car.

We do allow visitors to bring patients different clothing to wear during visitation hours. We ask that you label the clothing with the admitted patient's name.


Contacting patients over the phone

Should you not be able to attend our scheduled visitation hours, we also provide you the opportunity to speak with patients over the phone 24 hours a day.

Please direct all phone calls to the nursing station at (786) 315-5901. A member of our inpatient behavioral health team will answer the phone and inform the patient of the incoming call. Patients also have access to these phones throughout each day, so they can reach out and call whomever they like.


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