Jessie and Austin
When it came time to welcome their second child into the world, Jessie and Austin knew exactly where they wanted to be. After a memorable experience with the birth of their son, they returned to HCA Florida St. Lucie Hospital for the delivery of their daughter, Francie.
Jessie shared, “When we delivered here before, it really was a beautiful, peaceful, picture-perfect delivery. So, there was no question in my mind that we were going to do the same thing with her.”
From the moment they arrived, the warmth and compassion of the staff stood out. Jessie said, “Even though we came through the emergency room, the first point of contact was warm and welcoming. Teresa brought me up and she is just so wonderful — warm, like, a touch on the shoulder, and a ‘You got this.’ Just encouraging me right from the beginning.”
What made the experience truly empowering for Jessie was the sense of control and respect she felt throughout the process. “I couldn’t feel more supported, but I was in the driver’s seat for the delivery,” she said. “The staff was truly there to support me. Obviously, they were ready to provide medical care, if needed, but the focus was on helping me have the delivery I wanted.”
Jessie had a clear birth plan: she wanted minimal intervention and the freedom to move during labor. “They heard what I wanted, and they were like, ‘Yeah, let’s do it. Let’s make it happen.’” She also appreciated that when she declined an epidural, there wasn’t any pressure, just a readiness to keep moving forward.
Austin echoed the sentiment and described their caregivers as “gracious, informative and kind.” He said, “You could tell they genuinely love what they do.”
Jessie added, “They showed us more than professionalism — it was compassion and a passion for this work. And it made all the difference for us. I tell everybody when they post on the mom forums, ‘Where should I deliver?’ I tell them go to St. Lucie Hospital, it’s great!”
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