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Visitation and facility status

Find the latest updates around specific visitor policies for all of the HCA Florida Hospitals.

We are dedicated to keeping our communities informed regarding emergent situations that may impact patient care.

Latest notifications

See below for specific information regarding an HCA Florida Healthcare location in your area.

HCA Florida Aventura Hospital

Visitor policy
  • Patients are limited to two persons at a time per patient. Visitors are not permitted for COVID-19/PUI patients.
  • Visiting hours are from 6:00 AM to 8:00 PM
  • One person may remain overnight in these services only:
  • End of Life
  • Pre/Post Surgery Patient Advocates
  • Masking will be required in all areas for patients, visitors, staff and physicians.
*Circumstances may allow for specific exceptions to the criteria above

HCA Florida Bayonet Point Hospital

Visitor policy
  • Visitor Hours are 12:00 pm – 6:00 pm / 7 days per week.
  • Inpatient Units – One visitor per patient per day is permitted with the following exceptions:
  • Coronavirus (COVID-19) Units
  • For the protection of our patients, visitors, and caregivers, we do not allow visitors to visit COVID-19 patients; nor do we allow visitors to visit those undergoing investigation for COVID-19.
  • Exceptions must be approved by the Hospital Administrator on Call (AOC) or administration and can be made for end-of-life situations.
  • Emergency Room – One visitor is allowed per patient in the ER.
  • Patients Undergoing Procedures – One visitor is allowed per patient. The Visitor must remain in the designated waiting area. If the patient is admitted, the visitor can visit with the patient after the patient is admitted to his/her room.
  • Anyone under the age of 18 will not be considered for visitation unless they are the parent of a hospitalized child.
  • Hospital Cafeteria – Visitors are not allowed.
*Circumstances may allow for specific exceptions to the criteria above

HCA Florida Blake Hospital

Visitor policy
  • Visiting hours are 10:00am - 6:00pm, 7 days a week. All visitors must check-in and out with the front desk.
  • Inpatient Units – One visitor at a time, age 18 or older, per patient is permitted.
  • Coronavirus (COVID-19) Units 
  • For the protection of our patients, visitors, and caregivers, we do not allow visitors to visit COVID-19 patients; nor do we allow visitors to visit those undergoing investigation for COVID-19.
  • Emergency Room – One visitor age 18 or older may accompany a patient in the ER. The visitor must come in with the patient at the time of arrival unless the patient arrives by EMS.
  • Patients Undergoing Procedures – One support person age 18 or older is allowed per patient. The designated support person must remain in the designated waiting area. If the patient is admitted, the support person can visit with the patient after the patient is admitted to his/her room if within designated hospital visitor hours.
  • Anyone under the age of 18 will not be considered for visitation.
  • Hospital Cafeteria – Visitors are not allowed.
Exceptions must be approved by the Hospital Administrator on Call (AOC) or administration and can be made for end-of-life situations.

HCA Florida Brandon Hospital

Visitor policy
  • Visitor Hours are 11:00am to 8:00pm daily; last visitor passes or entry will be at 7:30pm.
  • Guidelines:
  • Must be adults 18 years of age or older
  • All visitors MUST wear a mask at all times in the building
  • The cafeteria is open; social distancing required. We highly encourage visitors to take their purchases to the room they are visiting.
  • No visitation for COVID-19 patients in active isolation unless an end of life exception has been made
  • Visitors must sign in and check out at the security desk to allow for re-entry or swapping during our visitation hours. Swapping of visitors is only permitted on the inpatient adult units. The importance of the check-out process will be emphasized by security upon entry.
  • Outpatient / Procedural Areas – One visitor is allowed
  • Surgical Areas – One visitor is allowed and will wait in the designated surgical waiting room
  • Adult Emergency Department – One visitor to remain at bedside for Emergency Department visit. We may request visitors to remain in their cars until the patient is placed in his/her room during times when the volumes do not allow for physical distancing.
  • Pediatric Emergency Department – Two designated parents/guardians to remain bedside for Emergency Department visit.
  • Women’s Services (Labor & Delivery and Mother/Baby) – Two banded support persons 24/7
  • Children’s Services (NICU, PICU, PEDS) – Two designated parents/guardians
  • Inpatient Adult Units – One visitor
  • COVID/Suspected Patients – No visitors unless end of life
Circumstances may allow for specific exceptions to the criteria above

HCA Florida Capital Hospital

The safety of our colleagues, patients and visitors remains our priority. As the regional COVID–19 positivity rate continues to decrease, we know you may have questions about our visitor policy.

A summary of our visitation policy effective March 17:

  • TWO visitors per patient (*except for COVID-19 patients) will be permitted into the main hospital during visitor hours: 6 a.m. – 8 p.m.
  • Family members (including minors) and a Doula (if the patient is using one) will be permitted in the Labor & Delivery and Post-Partum Units.
  • TWO visitors are permitted in the main ER, Southwood, Lake Jackson or Gadsden freestanding emergency rooms.

HCA Florida Citrus Hospital

Visitor policy
  • Visitor hours are 7:00am – 7:00pm, 7 days per week.
  • Two visitors per patient are permitted with the following exceptions:
  • Women and Baby Center: Two visitors are allowed and one may stay overnight post-partum
  • Coronavirus (COVID-19) Units: For the protection of our patients, visitors, and caregivers, we do not allow visitors to visit COVID-19 patients; nor do we allow visitors to visit those undergoing investigation for COVID-19.
  • End of Life: Exceptions can be made for end-of-life situations; they must be approved by the Hospital Administrator on Call (AOC) or administration.
  • Anyone under the age of 18 will not be considered for visitation unless they are the parent of a hospitalized child.
Circumstances may allow for specific exceptions to the criteria above

HCA Florida Englewood Hospital

Visitor policy
  • Visitor hours are 7:00 am – 7:00 pm, 7 days per week.
  • Monday – Friday: Visitors can enter through the Main Entrance
  • Saturday – Sunday: Visitors can enter through the ER Entrance
  • Inpatient Units – Visitors are permitted with the following exceptions:
  • Coronavirus (COVID-19) Units
  • For the protection of our patients, visitors, and caregivers, we do not allow visitors to visit COVID-19 patients; nor do we allow visitors to visit those undergoing investigation for COVID-19.
Exceptions must be approved by the Hospital Administrator on Call (AOC) or administration and can be made for end-of-life situations.
  • Patients undergoing procedures – Visitors must remain in the designated waiting area. If the patient is admitted, the visitor can visit with the patient after the patient is admitted to his/her room.
  • Anyone under the age of 18 will not be considered for visitation unless they are the parent of a hospitalized child.
  • Hospital cafeteria – Visitors are not allowed.

HCA Florida Fawcett Hospital

Visitor policy
  • Visitor hours are from 10:00am – 11:00am and 5:00pm – 6:00pm., 7 days per week.
  • Inpatient Units – One visitor is allowed per patient during visiting hours.
Exceptions must be approved by the Hospital Administrator on Call (AOC) or administration and can be made for end-of-life situations.
  • Emergency Room – One visitor is allowed per patient in the ER.
  • Once a patient is admitted to the hospital, the visitor must leave as visitors are not allowed in inpatient areas.
  • Outpatient Procedures – One visitor is allowed per patient who is having outpatient surgery or other outpatient procedure requiring sedation.
  • Visitors must leave the hospital once the patient’s procedure begins and will be contacted when the patient’s procedure is complete to return to the hospital. If the patient is admitted as an inpatient, the visitor must leave as visitors are not allowed in inpatient areas.
  • Anyone under the age of 18 will not be considered for visitation unless they are the parent of a hospitalized child.

HCA Florida Highlands Hospital

Visitor policy
  • Visiting hours are from 6:00am to 8:00pm
  • Patients are limited to one adult visitor (age 16 and up) at a time.
  • Visitors ARE NOT permitted for COVID-19 patients/PUI
  • One person may remain overnight in these services only:
  • Pediatrics
  • End of Life
  • Masking will be required in all areas for patients, visitors, staff and physicians.
  • Everyone entering the facility will be screened and assessed with a no touch temperature screening.
  • If the temperature is greater than or equal to (≥) 100° F, the individual will not be permitted to enter the facility.
  • Visitors who do not meet the screening criteria will not be allowed in the facility.
Circumstances may allow for specific exceptions to the criteria above

HCA Florida JFK Hospital

Visitor policy
  • Visiting hours are from 6:00am-8:00pm.
  • Each patient is allowed 2 visitors at a time.
  • One overnight visitor is allowed in the following circumstances:
  • Patient Advocate Pre/Post Surgery
  • End of Life
  • No visitors in our COVID-19 unit.
  • ICU Visitation 3:00pm-5:00pm.
  • Masks are required in all areas and at all times for patients, visitors, staff and physicians.
  • Those who do not comply, will be asked to leave the facility.
  • All visitors will be given a no-touch temperature screening. 
  • Visitors with a temperature of 100 or greater will not be permitted.
We encourage FaceTime and video chat alternatives for patients that cannot be visited in person at this time.

Circumstances may allow for specific exceptions to the criteria above

HCA Florida JFK North Hospital

Visitor policy
  • Visiting hours will be from 6:00am–8:00pm.
  • Non-COVID/PUI patients are allowed two visitors at a time.
  • All visitors entering the facility will be screened and assessed with a no touch temperature screening. Any (≥)100 F, will not be permitted to enter the facility.
  • There is no visitation in our COVID units.
  • No visitors in our CCU unit at this time.
  • Masks are required in all areas and at all times for patients, visitors, staff and physicians.
  • Those who do not comply, will be asked to leave the facility. 
  • All visitors will be given a no-touch temperature screening. 
  • Visitors with a temperature of 100 or greater will not be permitted.
We encourage FaceTime and video chat alternatives for patients that cannot be visited in person at this time.

Circumstances may allow for specific exceptions to the criteria above

HCA Florida Kendall Hospital

Visitor policy
  • Visiting hours are from 6:00am to 8:00pm.
  • Patients are limited to one visitor per day (age 16+).
  • Visitors are not permitted for COVID-19 patients/PUI.
  • One person may remain overnight in these services only:
  • Pediatrics
  • NICU (age 18+)
  • Laboring Mothers (age 18+)
  • End of Life
  • Everyone entering the facility will be screened and assessed with a no touch temperature screening.
  • If the temperature is greater than or equal to 100.F, the individual will not be permitted to enter the facility.
  • Masking will be required in all areas for patients, visitors, staff and physicians.
Circumstances may allow for specific exceptions to the criteria above

HCA Florida Largo Hospital

Visitor policy
  • Visitor Hours are 3:00pm to 8:00pm, 7 days per week
  • Inpatient Units – One visitor per patient, per day is permitted with the following exceptions:
  • Facilities with Baker Act Receiving Behavioral Health Units
  • No visitors are allowed except those legally required including a patient’s attorney of record, or a state or federal representative on official duty.
  • Coronavirus (COVID-19) Units
  • For the protection of our patients, visitors, and caregivers, we do not allow visitors to visit COVID-19 patients; nor do we allow visitors to visit those undergoing investigation for COVID-19.
  • Emergency Room – One visitor is allowed per patient in the ER.
  • Patients Undergoing Procedures – One visitor is allowed per patient. Visitor must remain in the designated waiting area. If the patient is admitted, the visitor can visit with the patient after the patient is admitted to his/her room.
  • Anyone under the age of 18 will not be considered for visitation unless they are the parent of a hospitalized child.
  • Hospital Cafeteria – Visitors are not allowed.
Exceptions must be approved by the Hospital Administrator on Call (AOC) or administration and can be made for end-of-life situations.

HCA Florida Lawnwood Hospital

Visitor policy
  • Visitor Hours are 6:00am to 8:00pm, 7 days per week
  • Patients are allowed two visitors at a time during visiting hours 
  • One overnight visitor is allowed in the following circumstances:
  • Pediatrics
  • NICU
  • Laboring Mothers
  • Patient Advocate Pre/Post Surgery
  • End of Life
  • No visitors are permitted for COVID +/PUI patients
Circumstances may allow for specific exceptions to the criteria above

HCA Florida Mercy Hospital

Visitor policy
  • Visitor Hours are from 11:00am to 8:00pm, 7 days per week
  • Patients are limited to one adult visitor (age 18 and over) during visiting hours
  • Operating Room/Procedural patients may have one overnight adult visitor throughout the duration of their stay
  • Labor and Delivery patients may have the same two adult visitors throughout the duration of their stay
  • One overnight visitor continues to be allowed in the following circumstances
  • Pediatric ER patients
  • NICU patients (parents only)
  • End of life
  • Overnight visitors must stay in the patient room/care area at all times
  • All visitors will be screened for cold and flu-like symptoms before being granted entry to our facility
  • Visitors are not permitted for COVID–19 patients/PUI
  • All visitors & staff must wear face masks at all times
Circumstances may allow for specific exceptions to the criteria above

HCA Florida Northside Hospital

Visitor policy
  • Visitor Hours are 12:00pm to 8:00pm, 7 days per week.
  • The front lobby will be open to visitors from 6:00am - 6:00pm, Monday - Friday. During the remaining hours please enter through the ER Entrance.
  • Inpatient Units – Two visitors per day, per patient are permitted with the following exceptions:
  • Coronavirus (COVID-19) Units
  • For the protection of all, we do not allow visitors to visit COVID-19 patients; nor do we allow visitors to visit those undergoing investigation for COVID-19.
Exceptions must be approved by the Hospital Administrator on Call (AOC) or administration and can be made for end-of-life situations.
  • Emergency Room – Two visitors are allowed per patient in the ER.
  • Patients Undergoing Procedures – Two visitors are allowed per patient. Visitors must remain in the designated waiting area. If the patient is admitted, the visitors can visit with the patient after the patient is admitted to his/her room.
  • Anyone under the age of 18 will not be considered for visitation unless they are the parent of a hospitalized child.
  • Hospital Cafeteria – Visitors are allowed.
All persons authorized to enter the hospital must practice hand sanitization upon entering the hospital and upon entering and exiting a patient’s room and must wear a mask at all times, including in a patient’s room.

All visitors will participate in a passive screening. They may only enter the facility if the answer to each of the following questions is “yes.”
  • I have not had contact with anyone diagnosed with COVID-19, or thought to have COVID-19, within the last 14 days.
  • I have none of the following symptoms:
  • Fever or chills, cough, shortness of breath or difficulty breathing, muscle or body aches, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, diarrhea.
  • I agree to wear a mask at all times that I am not eating or drinking while in the facility.
Be prepared to confirm that the above is true prior to entering the facility.

Patients may consider using phone, Skype, or FaceTime to communicate with family and friends during this time.

HCA Florida Northwest Hospital

Visitor policy
  • Visitor Hours are from 8:00am to 8:00pm, 7 days per week.
  • Patients are limited to one (1) adult visitor at time during visiting hours
  • The front entrance closes at 8:00pm and opens at 6:00am.
  • Surgical patients may have one adult patient advocate during the pre and immediate post-op period
  • One overnight visitor will only be allowed in the following circumstances
  • Pediatric ER patients
  • Labor and Delivery patients are allowed one adult support person at all times
  • NICU patients
  • End of life
  • All visitors will receive a temperature check and be screened for cold and flu-like symptoms before being granted entry to our facility
  • Visitors with a fever of or over 100 degrees Fahrenheit and/or screen positive for cold and flu-like symptoms will not be allowed to enter the hospital
  • Visitors are not permitted for COVID-19 patients/PUI
  • All visitors & staff must wear face masks at all times
Circumstances may allow for specific exceptions to the criteria above

HCA Florida Oak Hill Hospital

Visitor policy
  • Visitation is open 24/7, with specific exceptions outlined below:
  • No visitors under the age of 18 are permitted unless they are the parent of a hospitalized child.
  • No visitors permitted in COVID-positive rooms
  • No visitors permitted except in end-of-life situations. Virtual visitation is available in the North Tower in a private consultation room. The room is outfitted with an iPad to connect loved ones with patients if they don’t’ have a personal device to connect. Our team is available to assist visitors with using the technology.
  • Hospital cafeteria - Visitors are permitted in the cafeteria, but must maintain social distancing.
Circumstances may allow for specific exceptions to the criteria above

HCA Florida Palms West Hospital

Visitor policy

Adult patients
  • One (1) adult visitor allowed to accompany ER patients
  • Non-COVID/PUI patients admitted to a unit may have two (2) adult visitors, at a time, from 6:00am ‐ 8:00pm.
  • ICU patients may have two (2) adult visitors per day, from 2:00pm to 6:00pm.
  • There is no visitation in our COVID or PUI units.
  • Surgical patients may have two (2) adult patient advocates (visitor) accompany them to the hospital on the day of their procedure.
  • Labor and delivery patients may have one (1) adult companion, for the duration of labor.
Pediatric patients
  • Two (2) adult companions for pediatric ER patients
  • Pediatric patients admitted to a unit may have two (2) adult visitors, at a time, for the duration of their stay.
  • One (1) adult may remain overnight in Pediatrics, Pediatrics ICU.
  • NICU patients are allowed 1 parent, per day, from 8:00am to 8:00pm.
atients at or approaching “End of Life” are allowed two (2) adult visitors during their stay. One person may remain overnight.

Everyone is required to wear a mask at all times throughout the facility. All visitors must be provided with face masks.

All staff and visitors remain required to follow universal masking guidelines while in our hospital. We are committed to the safety of our colleagues, patients and visitors. Our hospitals remain vigilant when it comes to sanitation, screening, masking and following all safety guidelines.

No visitors are permitted for COVID +/PUI patients.

Everyone entering the facility will be screened and assessed with a no touch temperature screening.
  • If the temperature is greater than or equal to (≥) 100⁰ F, the individual will not be permitted to enter the facility. Visitors who do not meet the screening criteria will not be allowed in the facility. And upon entering the hospital, everyone will be required to wear a mask at all times throughout the facility.
Circumstances may allow for specific exceptions to the criteria above

HCA Florida Pasadena Hospital

Visitor policy
  • Visitor Hours are from 7:00am to 7:00pm, 7 days per week.
  • Inpatient Units – Two visitors per patient is permitted with the following exceptions:
  • Labor and delivery
  • Two visitors are allowed
  • Post-partum unit, neonatal intensive care unit (NICU), and pediatrics unit
  • Two visitors are allowed and one may stay overnight
  • Facilities with Baker Act Receiving Behavioral Health Units
  • No visitors are allowed except those legally required including a patient's attorney of record, or a state or federal representative on official duty.
  • Coronavirus (COVID-19) Units
  • For the protection of our patients, visitors, and caregivers, we do not allow visitors to visit COVID-19 patients; nor do we allow visitors to visit those undergoing investigation for COVID-19.
  • Exceptions must be approved by the Hospital Administrator on Call (AOC) or administration and can be made for end-of-life situations.
  • Emergency Room – One visitor is allowed per patient in the ER.
  • Patients Undergoing Procedures – One visitor is allowed per patient. The Visitor must remain in the designated waiting area. If the patient is admitted, the visitor can visit with the patient after the patient is admitted to his/her room.
  • Anyone under the age of 18 will not be considered for visitation unless they are the parent of a hospitalized child.
Circumstances may allow for specific exceptions to the criteria above

HCA Florida Raulerson Hospital

Visitor policy
  • Visiting hours are from 7:00am to 8:00pm, 7 days a week.
  • Patients will be permitted one visitor per day (16 years and older) during visiting hours.
  • Visitors are not permitted for COVID-19 patients/PUI.
  • Everyone entering the facility will be screened and assessed with a no touch temperature screening.
  • If the temperature is greater than or equal to (≥) 100⁰ F, the individual will not be permitted to enter the facility. Visitors who do not meet the screening criteria will not be allowed in the facility.
  • Masking will be required in all areas for patients, visitors, staff and physicians.
Circumstances may allow for specific exceptions to the criteria above

HCA Florida Sarasota Doctors Hospital

Visitor policy
  • Visiting hours are from 8:00am to 6:00pm, 7 days a week.
  • Inpatient Units – Two visitors per patient permitted with the following exception:
  • COVID-19 Units – For the protection of our patients, visitors and caregivers we do not allow visitors for COVID-19 patients or those undergoing investigation for COVID-19.
  • Emergency Room – Two visitors per patient
  • Patients Undergoing Procedures – Two visitors per patient. Visitors must remain in the designated waiting area and if a patient is admitted, the visitor can visit after the patient is admitted to their room.
  • All visitors must be at least 18 years old.
  • Hospital Cafeteria will reopen to visitors with pre-packaged to-go options.
Circumstances may allow for specific exceptions to the criteria above

HCA Florida South Shore Hospital

Visitor policy
  • Visiting hours are from 8:00am to 8:00pm, 7 days a week.
  • Inpatient Units - One visitor per patient is permitted with the following exceptions:
  • Labor and delivery
  • Two visitors allowed
  • Post-partum Unit, Neonatal Intensive Care Unit (NICU), and Pediatrics Unit
  • Two visitors are allowed and one may stay overnight.
  • Facilities with Baker Act Receiving Behavioral Health Units
  • No visitors are allowed except those legally required including a patient’s attorney of record, or a state or federal representative on official duty.
  • Coronavirus (COVID-19) Units
  • For the protection of our patients, visitors, and caregivers, we do not allow visitors to visit COVID-19 patients; nor do we allow visitors to visit those undergoing investigation for COVID-19.
  • Emergency Room – One visitor is allowed per patient in the ER.
  • Patients Undergoing Procedures – One visitor is allowed per patient. The Visitor must remain in the designated waiting area. If the patient is admitted, the visitor can visit with the patient after the patient is admitted to his/her room.
  • Anyone under the age of 18 will not be considered for visitation unless they are the parent of a hospitalized child.
  • Hospital Cafeteria Visitors are not allowed.
Exceptions must be approved by the Hospital Administrator on Call (AOC) or administration and can be made for end-of-life situations.

HCA Florida South Tampa Hospital

Visitor policy
  • Visiting hours are from 11:00am to 8:00pm, 7 days a week.
  • Inpatient Units – One visitor per patient is permitted with the following exceptions:
  • Facilities with Baker Act Receiving Behavioral Health Units
  • No visitors are allowed except those legally required including a patient’s attorney of record, or a state or federal representative on official duty.
  • Coronavirus (COVID-19) Units
  • For the protection of our patients, visitors, and caregivers, we do not allow visitors to visit COVID-19 patients; nor do we allow visitors to visit those undergoing investigation for COVID-19.
  • If a patient is admitted, one visitor is allowed one hour immediately post-admission from the ER or from Surgery.
Exceptions must be approved by the Hospital Administrator on Call (AOC) or administration and can be made for end-of-life situations.
  • Emergency Room – Visitors may not accompany a patient into the Main Emergency Room Area.
  • ER visitors may stay in the ER Lobby while practicing social distancing and wearing a mask. They may stay outside or they can stay in their vehicle. We ask visitors who are outside or in their cars to provide us with a cell phone number so we may keep them informed of patient progress.
  • If the patient is under the age of 18, one parent or one guardian will be allowed to accompany the patient into the Main Emergency Room Area.
  • If a patient is admitted, the ER visitor will then be directed to the Main Lobby for the normal screening process designated for any Inpatient visit.
  • Patients Undergoing Procedures – One visitor is allowed per patient. The Visitor must remain in the designated waiting area. If the patient is admitted, the visitor may visit the patient in their assigned room one hour post-surgery and then again during regular visitation hours. During this one-hour visit, the visitor does not need to leave photo ID at desk. When a visitor returns during regular visitation hours, visitors will be required leave photo ID at the screening desk.
  • Anyone under the age of 18 will not be considered for visitation unless they are the parent or guardian of a hospitalized child.

HCA Florida St. Lucie Hospital

Visitor policy
  • Visiting hours are from 6:00am to 8:00pm, 7 days a week.
  • Patients are allowed two visitors at a time during our visiting hours.
  • One overnight visitor is allowed in the following circumstances:
  • Pediatrics
  • NICU
  • Laboring Mothers
  • Patient Advocate Pre/Post Surgery
  • End of Life
  • No visitors are permitted for COVID +/PUI patients
Circumstances may allow for specific exceptions to the criteria above

HCA Florida St Petersburg Hospital

Visitor policy
  • Visiting hours are from 8:00am to 6:00pm, 7 days a week.
  • Inpatient Units – One visitor per patient is permitted with the following exceptions:
  • Labor and delivery
  • Two visitor are allowed
  • Post-partum unit
  • Two visitors are allowed and one may stay overnight
  • Facilities with Baker Act Receiving Behavioral Health Units
  • No visitors are allowed except those legally required including a patient’s attorney of record, or a state or federal representative on official duty.
Exceptions must be approved by the Hospital Administrator on Call (AOC) or administration and can be made for end-of-life situations.
  • Emergency Room – One visitor is allowed per patient in the ER.
  • Patients Undergoing Procedures – One visitor is allowed per patient. The Visitor must remain in the designated waiting area. If the patient is admitted, the visitor can visit with the patient after the patient is admitted to his/her room.
  • Anyone under the age of 18 will not be considered for visitation unless they are the parent of a hospitalized child.

HCA Florida Trinity Hospital

Visitor policy
  • Visiting hours are from 8:00am to 6:00pm, 7 days a week.
  • Enter through the Main Entrance
Inpatient Units, Labor and Delivery, Post-partum Unit, Neonatal Intensive Care Unit (NICU)
Two visitors per patient, per day, are permitted with the following exceptions:
  • Children
  • Age and older may visit the inpatient unit if accompanied by an adult.
  • Under may be on the first floor if accompanied by an adult.
  • Facilities with Baker Act Receiving Behavioral Health Units
  • No visitors are allowed except those legally required including a patient’s attorney of record, or a state or federal representative on official duty.
  • Coronavirus (COVID-19)/PUI Patients
  • 1 visitor per day. The visitor will be provided with PPE to be worn in the patient’s room. The visitor is required to wear PPE appropriately and at all times while in the room.
Exceptions must be approved by the Hospital Administrator on Call (AOC) or administration and can be made for end of life situations.

Emergency Room


  • One adult visitor over the age of 18 is allowed per patient in the ER.
  • Pediatric patients may have 2 adults.

Patients Undergoing Procedures


  • Two visitors are allowed per patient. 
  • Visitors must remain in the designated waiting area.
All persons authorized to enter the hospital MUST practice hand sanitization upon entering the hospital and upon entering and exiting a patient’s room and MUST wear a mask at ALL times, including in a patient’s room.

Circumstances may allow for specific exceptions to the criteria above

HCA Florida UCF Lake Nona Medical Center

Visitor policy
  • Patients are allowed one adult visitor (18 years or older) per day.
  • Patients and visitors are required to wear a mask during their visit.
  • Visitors with respiratory systems—fever, cough or shortness of breath—or history of travel to COVID-19 affected area, or exposure to a COVID-19 positive individual, will be asked to refrain from entering the hospital.
  • Patients seeking emergency care will enter through the ER entrance. The ER entrance will remain open 24/7.
  • The front entrance will be open from:
  • Monday - Friday: 5:30am to 8:00pm
  • Saturday and Sunday : 8:00am to 8:00pm
We strongly encourage families to utilize technology such as Skype, FaceTime, Duo, or other methods to communicate with family and friends during this time. 

HCA Florida University Hospital

Visitor policy
  • HCA Florida University Hospital will open in the fall of 2021. 

HCA Florida Westside Hospital

Visitor policy
  • Visiting hours are from 6:00am to 8:00pm, 7 days a week.
  • Patients are limited to one visitor per patient per day.
  • All visitors must be 16 years of age or older.
  • Visitors are not permitted for COVID-19 patients/PUI.
  • Each patient must designate one visitor, daily.
  • All visitors will receive a temperature check and be screened for cold and flu-like symptoms before being granted entry to our facility.
  • Visitors with a temperature equal to or greater than 100 degrees Fahrenheit and/or visitors who screen positive for cold and flu-like symptoms will not be allowed to enter the hospital
  • All visitors must wear a face mask at all times.
  • Surgical patients may have one patient advocate during the pre and immediate post-op period.
We encourage our patients to utilize programs such as FaceTime, Skype and WhatsApp to stay connected with loved ones during their stay.

Circumstances may allow for specific exceptions to the criteria above

HCA Florida Woodmont Hospital

Visitor policy
  • Visiting hours are from 6:00am to 8:00pm, 7 days a week.
  • No visitors permitted in our COVID–19 unit
  • Each patient is allowed one adult visitor at a time in non-COVID-19 units
  • Surgical patients may have one adult patient advocate during the pre and immediate post-op period
  • Accommodations will be made for patients at or who are approaching “end of life”
Masks Required: Masks are required in all areas and at all times for patients, visitors, staff, and physicians. Those who do not comply will be asked to leave the facility.

To stay connected with loved ones that cannot be visited in person, we encourage using FaceTime, Skype, WhatsApp, and other video chat alternatives.

Circumstances may allow for specific exceptions to the criteria above

New screening process (Effective June 7, 2021)

Passive screening for visitors and non-urgent/emergent patients


To all visitors and all patients, except those coming for urgent or emergent care:

You may only enter the facility if the answer to each of the following questions is “yes.”
  • I have not had contact with anyone diagnosed with COVID-19, or thought to have COVID-19, within the last 14 days.
  • I have none of the following symptoms:
  • Fever or chills, cough, shortness of breath or difficulty breathing, muscle or body aches, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, diarrhea.
  • I agree to wear a mask at all times that I am not eating or drinking while in the facility.
Be prepared to confirm that the above is true prior to entering the facility.

Screening process for patients coming for urgent or emergent care


To patients coming for urgent or emergent care:
  • Wear a mask at all times while inside the facility.
  • Alert a staff member upon arrival to the Emergency Department if exhibiting any of the possible signs and symptoms of COVID-19:
  • Fever or chills, cough, shortness of breath or difficulty breathing, muscle or body aches, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, diarrhea.
Patients may consider using phone, Skype, or FaceTime to communicate with family and friends during this time.