Emergency Care | HCA Florida Palms West Hospital

Emergency room (ER) in Loxahatchee

When you need treatment quickly, our hospital is your destination for emergency care.

At HCA Florida Palms West Hospital, we're here for your whole family, when you need it most. Our state-of-the-art facility enables us to provide adults and children with personalized services.

Expert advice, available 24/7

Free health-related information is just a phone call away. Our nurses help you understand your symptoms, treatment options and procedures. They will also help you find a provider or specialist and schedule an appointment.

Call Us: (844) 706-8773

Related Specialties

Learn more about our related specialties

Pediatric emergency care

Our emergency services

Our emergency department offers 24/7 services and is staffed with board-certified physicians, highly skilled nurses and specialized support staff.

Dedicated pediatric emergency care

We understand that nothing is more upsetting than when your child needs emergency care. To support the well-being of you and your family, we offer a dedicated pediatric ER.

Equipment, procedures, treatments and even medications can be drastically different for children than for adults, so our pediatric ER offers:

Access to doctors, subspecialists and nurses specially trained in caring for children
A pediatric intensive care unit (PICU), should hospitalization be necessary
Dedicated pediatric rooms staffed 24/7 by board-certified, pediatric emergency medicine physicians and pediatricians

Our pediatric emergency department treats thousands of children of all ages each year. We aim to provide an atmosphere that is calming and comforting.

Frequently asked questions

To best help you, we have consolidated a list of answers to questions we commonly receive about our emergency care.

When should I visit the ER?

We understand it can be difficult to know whether you should go to the ER or wait for your doctor's office to open. However, we want you to feel secure about your choice for care.

There are a wide range of symptoms that may indicate you need to visit the ER, including:

Back pain
Broken bones
Chest pain
Concussion
Flu
Side pain
Stomach pain
Trouble breathing

If you are unsure if your symptoms require an ER visit, you can speak to a nurse 24/7 by calling our Consult-A-Nurse® team at (844) 706-8773.

What should I expect at the ER?

When you get to the ER, one of our triage nurses will medically screen, evaluate and stabilize you to assess your symptoms and vital signs. Next, a registration clerk will collect your insurance card (if available) and other information.

If you have a severe, life-threatening illness or injury, you will be treated first. Otherwise, you will be treated in the order you arrive.

Before discharge, we encourage you to ask our emergency care teams any questions you have. It is also useful for you to keep all of your paperwork, discharge information and medicines or prescriptions together after you leave the ER.

After discharge, our emergency department staff will reach out to your primary care provider to ensure they are updated on your care.

What should I bring to the ER?

When coming to the ER, we recommend you bring:

A list of known allergies
A list of medicines you currently take
A responsible adult or phone number for someone to contact
Copies of results from recent medical tests, if available
Personal care preferences and restrictions

How do I stay updated on wait times in the ER?

When it comes to emergency services, our goal is to continually work toward enhancing the care you receive, while reducing our wait times. This ensures you get the support you need, when you need it most.

Our wait times are updated every 30 minutes and are available on our website.

To find out the wait times of the HCA Florida ER nearest to you, check the top of our website or text "ER" to 32222.

Note: Message and data rates may apply. ER wait times are approximate and provided for informational purposes only.

When should I visit the ER?