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For Visitors at HCA Florida Palms West Hospital

Our hospital provides information about our visitor services and policies, including guest Wi-Fi access, community partnerships and other available resources.

Visitor hours

Our visiting hours are Monday through Sunday, 6:00am to 8:00pm.


The Southern Bistro Café is located on the first floor. Hours of operation are as follows:

  • Breakfast: 6:30am to 9:30am
  • Lunch: 11:00am to 2:00pm
  • Dinner: 5:00pm to 7:00pm

Additionally, vending machines are located in the cafeteria, emergency room lobby and throughout the facility.

Spiritual care

The hospital respects the patient’s cultural and personal values, beliefs and preferences. Chaplain visits are available to patients and family members who need assistance in difficult times. To request a chaplain visit or literature, patients and their loved ones can ask a member of our nursing team for assistance. The chapel is located on the 1st floor in the Main Lobby.

Gift shop

Palms West Hospital currently does not have a gift shop. However, when flowers are ordered for patients, our volunteers will deliver to patient rooms. In the intensive care units (ICUs), it is advised to check with personnel regarding any deliveries for patients.

Email a patient

Would you like to send an email to a patient at Palms West Hospital?

We would be happy to deliver an email for you to a friend or family member who is a patient at our hospital. Just click on the link below to be presented with a form. Fill out the form with as much information as possible, and we'll do the rest!

All emails sent to the patients are printed and delivered in sealed envelopes.

This service is available Monday through Friday, 8:00am to 4:30pm. Any email received after these hours will be delivered the next business day.

Email a patient  

Tobacco-free policy

Palms West Hospital is committed to providing a safe, clean, and healthy environment for our patients, employees, visitors and customers.  For that reason, we are proud to be a tobacco-free campus.

Patient surgery text updates

To keep families informed on the progress of their loved one's surgery, we offer a service that provides updates via text message.

To keep families informed on the progress of their loved one's surgery, we offer a service that provides updates via text message.

Volunteer opportunities

Volunteers are an integral part of the hospital experience for our patients and visitors.

Volunteering at our hospital

HCA Florida Palms West Hospital offers volunteer opportunities to people to contribute their time to improve the quality of services offered to our patients, family members, physicians and staff. Additionally, the great satisfaction gained by volunteers makes the experience truly worthwhile. If you are motivated to donate your time and talents and want to give back to your community, we invite you to join the dedicated group of volunteers at our hospital.