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For visitors at HCA Florida Brandon Hospital

Our hospital provides information about our visitor services and policies, including guest Wi-Fi access, community partnerships and other available resources.

Visitor information

Temporary visitor policy (as of November 9, 2020)

As we continue to see a decrease in the numbers of COVID-19 cases in our community, we are re-evaluating our Temporary Visitor Policy to allow visitors in certain areas. We will continue to monitor the situation and make future updates as necessary.

Visitor hours are from 9:00am to 11:00am and 4:00pm to 8:00pm, seven days per week.

Anyone under the age of 18 will not be considered for visitation unless they are the parent of a hospitalized child.

  • Emergency room (ER) — One visitor is allowed 24/7 per patient in the ER.
  • Hospital cafeteria — Visitors are not allowed in the cafeteria.
  • Inpatient units — One visitor per patient is permitted with the following exceptions:
    • Coronavirus (COVID-19) units — For the protection of our patients, visitors and caregivers, we do not allow visitors to visit COVID-19 patients, nor do we allow visitors to visit those undergoing investigation for COVID-19.
    • Facilities with Baker Act-receiving behavioral health units — No visitors are allowed except those legally required, including a patient’s attorney of record or a state or federal representative on official duty.
    • Labor and delivery — We encourage one named visitor to be present for the birth of your baby and the duration of your hospital stay, provided that they meet the hospital’s health screening requirements. The named visitor that you have at your delivery is the only person who may visit you.
    • Neonatal Intensive Care Unit (NICU) and pediatrics unit — Two visitors are allowed to visit, one at a time. One may stay overnight.
  • Patients undergoing procedures — One visitor is allowed per patient and must remain in the designated waiting area. If the patient is being admitted, the visitor can visit them after the patient is admitted to their room.

Hand-sanitizing and mask-wearing policies

All persons authorized to enter the hospital MUST practice hand sanitization upon entering the hospital and upon entering and exiting a patient's room.

All visitors MUST wear a mask at ALL times, including in a patient's room. Visitors will have their temperature taken, be screened for illness and asked the following questions:

  • Are you running a fever?
  • Do you have a cough, sore throat or stuffy or runny nose?
  • Any shortness of breath?
  • Any nausea, vomiting or diarrhea?
  • Any loss of taste or smell?

If a person screens positive (yes) to any of the above, they will not be provided access to the hospital unless seeking emergency medical assistance.

Patients may consider using phone, Skype or FaceTime to communicate with family and friends during this time.

Maternity visitor information

At this time, our policy is to allow one named visitor to be present for a loved one's labor/birth, and the duration of the patient's hospital stay, provided that they meet the hospital's health screening requirements. The named visitor present at the delivery, is the only person who may visit the patient. These policies could change due to unforeseen circumstances, so it's important for the patient and named visitor to stay in touch with the labor and delivery department.

Labor and delivery department 

Tobacco-free policy

HCA Florida Brandon Hospital is committed to providing a safe, clean, and healthy environment for our patients, employees, visitors, and customers. For that reason, we are proud to be a tobacco-free campus.

Patient surgery text updates

To keep families informed on the progress of their loved one's surgery, we offer a service that provides updates via text message.

To keep families informed on the progress of their loved one's surgery, we offer a service that provides updates via text message.

Volunteer opportunities

Volunteers are an integral part of the hospital experience for our patients and visitors.

Volunteering at our hospital

HCA Florida Brandon Hospital offers volunteer opportunities to people to contribute their time to improve the quality of services offered to our patients, family members, physicians and staff. Additionally, the great satisfaction gained by volunteers makes the experience truly worthwhile. If you are motivated to donate your time and talents and want to give back to your community, we invite you to join the dedicated group of volunteers at our hospital.


Wi-Fi access

HCA Florida Brandon Hospital operates a wireless (Wi-Fi) network for our patients and guests. Using your Wi-Fi-enabled device, you can access many internet resources (email, websites, instant messenger, etc.) from just about anywhere in the hospital.

Wi-Fi access started

  1. Start with your Wi-Fi enabled device turned off.
  2. Turn your device on and ensure that it is connected to the “Guest_Access” SSID/Network Name.
  3. Launch your web browser. You should see the “Guest_Access” welcome page. Select your connection option. If you do not see the “Guest_Access” welcome page, you may need to configure the SSID or Network Name to “Guest_Access."
  4. You are now connected and can launch your VPN, email or other web software.