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HCA Florida Memorial and Orange Park Hospital named Healthgrades award recipients

HCA Florida Memorial and Orange Park Hospitals among top 5% in nation for patient safety

March 25, 2024

Jacksonville, FL – HCA Florida Memorial and Orange Park Hospitals announced today they are 2024 Patient Safety Excellence Award™ recipients by Healthgrades, the leading resource consumers use to find a hospital or doctor. This achievement, along with 90 other accolades from Healthgrades for quality awards in multiple specialties, reflects HCA Florida Healthcare’s commitment to delivering safe, high quality care. 

“HCA Florida Healthcare has long been committed to providing safe, quality care to our patients and community. We are thrilled to be recognized for the great work being done to keep our patients safe,” said Dr. Bradford Smith, Chief Medical Officer of HCA Florida Orange Park Hospital. 

“Excellence in patient safety is not just a goal, but a commitment to the highest standards of care, compassion, and diligence. It's a testament to the unwavering dedication of all our healthcare professionals in safeguarding every life entrusted to their care,” added Dr. Albert E. Holt, Chief Medical Officer of HCA Florida Memorial Hospital. 

HCA Florida Memorial and Orange Park Hospitals join 30 others across the HCA Florida Healthcare statewide network to receive a 2024 Patient Safety Excellence Award. 

Healthgrades evaluated risk-adjusted complication and mortality rates for approximately 4,500 hospitals nationwide to determine this year’s top-performing hospitals for patient safety. During the 2020-2022 study period, nearly 170,000 potentially preventable safety events occurred among Medicare patients in U.S. hospitals, with four patient safety indicators accounting for close to 75% of these incidents.* Healthgrades’ analysis revealed that patients treated in hospitals receiving the 2024 Patient Safety Excellence Award have a significantly lower chance of experiencing one of the four leading safety indicators than patients treated at non-recipient hospitals: 

  • In-hospital fall resulting in fracture (approximately 52% less likely)
  • Collapsed lung due to a procedure or surgery in or around the chest (approximately 56% less likely)
  • Pressure sores or bed sores acquired in the hospital (approximately 67% less likely)
  • Catheter-related bloodstream infections acquired in the hospital (approximately 71% less likely) 

“HCA Florida Healthcare has cultivated an outstanding safety culture that prioritizes the well-being of both patients and staff, setting a high standard for patient safety nationwide,” said Brad Bowman, MD, chief medical officer and head of data science at Healthgrades. “We’re proud to recognize HCA Florida Memorial and Orange Park Hospitals for providing top-quality care while preventing serious injuries to patients during their hospital stay.” 

Where you’re treated matters, which is why Healthgrades is committed to providing the most scientifically accurate information about doctors and hospitals–with data insights not available anywhere else. To learn more about how Healthgrades measures hospital quality, visit

*Statistics are calculated from Healthgrades Patient Safety Ratings and Excellence Award methodology which is based primarily on AHRQ technical specifications (Version 2023.0.1) to MedPAR data from approximately 4,500 hospitals for years 2020 through 2022 and represent three-year estimates for Medicare patients only.

March 25, 2024
HCA Florida Memorial Hospital, HCA Florida Orange Park Hospital

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