Skip to Content

For Visitors at HCA Florida Raulerson Hospital

Our hospital provides information about our visitor services and policies, including guest Wi-Fi access, community partnerships and other available resources.

Visitor information

Visitor hours

  • Our visiting hours are Mon - Sun: 7:00am - 8:00pm.

Visitor badge system

To provide a higher level of security to patients and staff, HCA Florida Raulerson Hospital has initiated a photo identification badging system for hospital visitors. Upon entering the hospital lobby, visitors must present photo identification (usually a driver's license) and have their picture taken. They'll then receive a visitor badge sticker featuring their name, date, destination and photo, to wear in the hospital.

  • Visitor badges are valid for the entire day.
  • Visitors coming to the facility multiple times throughout a day do not need to stop at the lobby once they have their badge for the day.
  • If a visitor returns to the hospital on a subsequent day, they do not need to pose for a new picture. They only need to have their photo identification scanned. Then, we'll pull up their existing visitor badge credentials for quick badge printing.
  • Children under the age of 16 will receive a photo ID badge associated with the adult accompanying them.

Gift shop

HCA Florida Raulerson Hospital’s gift shop is located on the north side of our hospital.

The hours of operation are:

  • Mon - Thurs: 10:00am - 3:00pm


    The Cafeteria is located on the north side of HCA Florida Raulerson Hospital and offers a salad bar and rotating selection of daily hot lunch specials.

    The hours of operation are:

    • Mon - Fri: 11:00am - 2:00pm
    • Sat and Sun: 11:30am - 1:30pm


    Free visitor parking is available 24/7.

    Pastoral services

    Okeechobee Ministerial Association organizes a rotating schedule of on-call pastoral services. The Chapel is located in the emergency room wing.

    Email a patient

    We know that it's hard to be away from home when you're not feeling well. If your friend or loved one is a patient at HCA Florida Raulerson Hospital, you can help them feel better by dropping them a quick line. By filling out this form, you can email them. It's easy to do and sure to make them smile.

    Patient emails are delivered during normal business hours, Monday through Friday, excluding holidays.

    Email a patient 

    Tobacco-free policy

    HCA Florida Raulerson Hospital is committed to providing a safe, clean, and healthy environment for our patients, employees, visitors and customers. For that reason, we are proud to be a tobacco-free campus.

    Patient surgery text updates

    To keep families informed on the progress of their loved one's surgery, we offer a service that provides updates via text message.

    To keep families informed on the progress of their loved one's surgery, we offer a service that provides updates via text message.

    Volunteer opportunities

    Volunteers are an integral part of the hospital experience for our patients and visitors.

    Volunteering at our hospital

    HCA Florida Raulerson Hospital offers volunteer opportunities to people to contribute their time to improve the quality of services offered to our patients, family members, physicians and staff. Additionally, the great satisfaction gained by volunteers makes the experience truly worthwhile. If you are motivated to donate your time and talents and want to give back to your community, we invite you to join the dedicated group of volunteers at our hospital.