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For Visitors at HCA Florida Northside Hospital

Browse our hospital's information about our visitor services and policies, including guest Wi-Fi access, community partnerships and other available resources.

Visitor Information

Visitor hours

Our visiting hours are Monday through Sunday, 8:00am to 8:00pm.

Wi-Fi access

HCA Florida Northside Hospital is pleased to provide our patients and their families Wi-Fi capability. This internet access is offered free of charge.

To connect, follow these steps:

  • Start with your Wi-Fi enabled device turned off.
  • Turn your device on and ensure that it is connected to the “guest_access” SSID/Network.
  • Launch your web browser. You should see the “guest_access” welcome page. Select your connection option. If you do not see the “guest_access” welcome page, you may need to configure the SSID or network name to “Guest Access."

Email a patient

If a friend or loved one is spending time with us at HCA Florida Northside Hospital, send them an encouraging email message to brighten up their day.

Emails are delivered Monday through Friday from 9:00am to 5:00pm EST. Messages received outside of these hours or on holidays will be delivered the next business day.

Please keep in mind that this is the equivalent of sending a postcard. We cannot provide privacy or confidentiality.

Email a patient 

Tobacco-free campus

Effective July 1, 2010, HCA Florida Northside Hospital is a tobacco-free campus for employees, physicians, volunteers, patients and visitors.

Our goal of a tobacco/smoke-free campus is to provide a safe and healthful environment for all, including patients, visitors, physicians, volunteers and employees.


Who does the policy apply to?
The policy applies to everyone, including patients, employees, volunteers, physicians, students, visitors, vendors, contractors and subcontractors. It applies to all hospital campuses and buildings owned or leased by HCA Florida Northside Hospital, including the hospital, any owned or leased buildings, grounds, parking lots, ramps and vehicles brought onto the property. The policy includes all property, including the parking lots and landscaped areas.

Are electronic cigarettes permitted?
No, electronic cigarettes are not permitted. Our tobacco-free policy defines the “use of tobacco” to be the use of any cigarette, cigar, pipe and smokeless or other tobacco.

Where can I smoke?
Smoking is not permitted anywhere on the property of HCA Florida Northside Hospital. This includes parking lots and landscaped areas. If you choose to smoke, you will need to leave the campus to smoke.

Below are some resources that provide smoking health information, quitting resources, and more.

  • Tobacco Free Florida
  • The Quitline
  • Quitting Smoking for Women
  • American Lung Association
  • Become an Ex
  • Nicotine Anonymous
  • Tobacco Free Nurses
  • Chew Free
You may also call the Health & Human Services National Quitline at (800) 784-8663.

Patient surgery text updates

To keep families informed on the progress of their loved one's surgery, we offer a service that provides updates via text message.

To keep families informed on the progress of their loved one's surgery, we offer a service that provides updates via text message.

Volunteers opportunities

Volunteers are an integral part of the hospital experience for our patients and visitors.

Volunteering at our hospital

HCA Florida Northside Hospital offers volunteer opportunities to people to contribute their time to improve the quality of services offered to our patients, family members, physicians and staff. Additionally, the great satisfaction gained by volunteers makes the experience truly worthwhile. If you are motivated to donate your time and talents and want to give back to your community, we invite you to join the dedicated group of volunteers at our hospital.