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For patients at HCA Florida Fawcett Hospital

Our hospital provides patients with a range of information regarding obtaining medical records, online bill pay, financial resources and contact information.

Online registration

At HCA Florida Fawcett Hospital, we know your time is valuable. That’s why we offer convenient online preregistration for services such as surgical procedures, mammograms and diagnostic tests and treatments.

Patient policies and procedures

HCA Florida Fawcett Hospital strives to give patients the best experience possible by creating and carrying out patient-focused policies and procedures.

Patient information

HCA Florida Fawcett Hospital provides many unique programs and services. Our patient care services provide both patients and families with quick, convenient emergency care as well as the emotional, psychological, and educational support they need.

A hospital can be a place where patients and visitors may be under great stress. That's why we've put many policies and procedures in place to ensure safety. Patients and their visitors will still need to take some precautions to safeguard their own well-being.

  • Ask what to expect while you or your loved one is in the hospital. If you do not understand the answer to your question, ask the person to explain the answer to you again until you understand.
  • If you have any questions for your doctor or nurse, write the questions down as you think of them. That way you will not forget them. When your doctor or nurse comes to see you, refer to your list of questions.
  • If you or your loved one has any special needs, let your nurse know so that special considerations can be provided.
  • Please do not leave visiting children unattended.
  • There are areas in the hospital that visitors cannot enter. Please read all signs in your area.
  • You may hear what is called a “code” over the speakers. If you need to do anything special, your nurse will inform you.
  • You will come in contact with many different people who will ask you the same types of questions several times. Please be patient. This is done to provide safe and effective care to every patient who walks through our doors.

Patient advocacy

We want people that stay at HCA Florida Fawcett Hospital to be as comfortable as possible. That's why your patient advocate is available to assist you and your family with your special needs, answer questions and explain our routines, procedures and policies.

Your patient advocate is available to:

  • Answer your questions
  • Complete advance directives
  • Help with special needs
  • Listen to concerns
  • Provide assistance, comfort and support
  • Provide pastoral care
  • Resolve ethical issues

Advanced Care Planning

Advance directives are legal documents that allow you to give directions for your future medical care. It's your right to accept or refuse medical care. Advance directives help protect this right.

Learn more about advanced care planning

Online bill pay

At HCA Florida Fawcett Hospital, we are committed to providing you with the best available healthcare along with convenient and reliable billing services. You can quickly and securely pay your bill online at a time that is convenient for you.

Pay your bill online 

Patients rights and responsibilities

We respect the dignity and pride of each individual we serve. We want our patients to be informed of their rights and responsibilities in advance of administering or discontinuing patient care.

View patients rights 


Consult-A-Nurse is a free service we offer to help our patients with a variety of healthcare-related needs.


Our nurses and referral specialists are available to assist you with answering healthcare questions, finding a doctor and making an appointment and registering for classes and events

You can contact our nurses 24/7 by phone.

Navigating the healthcare process

HCA Florida hospitals are dedicated to supporting our patients and helping them navigate the healthcare process. 

Patient financial resources

We are committed to providing patient financial resources so you can better understand the financial side of your healthcare needs and feel more informed about your potential financial obligations when visiting our facility.

 Medical records

For your convenience, you can access your medical records through the MyHealthONE patient portal.

Insurance plans

HCA Florida Healthcare accepts all forms of United States, Canadian and other foreign government insurance. We also accept Medicare, Medicaid, Champus, Workers Compensation and ALL forms of commercial insurance.

Patient-focused programs and services

HCA Florida Fawcett Hospital offers patient-focused programs and services designed to complement and act as an extension of your treatment plan.

Participating insurance list

HCA Florida Fawcett Hospital accepts all forms of United States, Canadian and other foreign government insurance. We also accept Medicare, Medicaid, Champus, Workers Compensation and ALL forms of commercial insurance.

The DAISY Award

The DAISY Award is an international recognition program that honors and celebrates the skillful, compassionate care nurses provide every day. Patients, visitors, nurses, physicians and employees are invited to nominate an HCA Florida Fawcett Hospital nurse deserving of this award.

MyHealthONE allows you to manage all parts of your healthcare easily and securely

  • View health records - lab results, physician notes, imaging reports and more
  • View your post-visit summary
  • Schedule a follow-up appointment
  • Share your health records with a physician or caregiver
  • And more
Create an account 

Download the MyHealthONE app on the App Store® or Google Play