Emergency care
Emergency care is the treatment of unexpected, severe medical injuries or infections. It is typically delivered in an emergency room or an ambulance. Our emergency medicine physicians stabilize your condition as quickly as possible to prepare you for the next step of care or discharge.
Emergency room (ER) in Sun Center City
We are here to provide you with the timely care you need when the unexpected occurs.
At HCA Florida South Shore Hospital, we treat more than 27,000 medical emergencies per year. Our compassionate ER doctors provide the South County community with high-quality emergency care 24/7.
Expert advice, available 24/7
Free health-related information is just a phone call away. Our nurses help you understand your symptoms, treatment options and procedures. They will also help you find a provider or specialist and schedule an appointment.
Free health-related information is just a phone call away. Our nurses help you understand your symptoms, treatment options and procedures. They will also help you find a provider or specialist and schedule an appointment.
Emergency conditions we treat
Some of the most common emergency conditions we treat include:
- Abdominal pain
- Asthma attacks
- Bleeding
- Breathing problems
- Burns
- Flu
- Flu-related complications
- Heart attacks
- Heart conditions
- High fevers
- Injuries
- Sepsis
- Stroke
- Trauma
- Wounds
Our emergency care services
Our team is committed to providing you with timely, comprehensive care. We offer treatment for a variety of medical emergencies, including heart attack and stroke.
Stroke care
Our hospital is nationally recognized as an Advanced Primary Stroke Center by The Joint Commission, showcasing our commitment to providing lifesaving care.
We encourage you and your loved ones to seek medical care as soon as signs of a stroke appear. Immediate treatment is important as it can decrease the likelihood of long-term, stroke-related disability.
Heart attack treatment
Specialists from our cardiology program are available 24/7 to provide emergency treatment for serious conditions, including heart attacks and coronary events.
Heart attack symptoms
A heart attack occurs when blood is prevented from reaching the heart, usually because of a clot. The longer a heart attack goes untreated, the more damage occurs.
To help ensure you receive the best care possible, it is important to seek treatment if you experience any of the following symptoms:
- Cold sweats
- Discomfort in the chest, arms, back, neck, jaw or stomach
- Indigestion or gastric fullness that is not relieved by antacids
- Lightheadedness
- Nausea
- Shortness of breath
Frequently asked questions
To best help you, we have consolidated a list of answers to common questions we receive about our emergency care.
When should I visit the ER?
We understand it can be difficult to know whether you should go to the ER or wait for your doctor's office to open. However, we want you to feel secure about your choice for care. There are a wide range of symptoms that may indicate you need to visit the ER, including:
- Back pain
- Broken bones
- Chest pain
- Concussion
- Flu
- Side pain
- Stomach pain
- Trouble breathing
If you are unsure if your symptoms require an ER visit, you can speak to a nurse 24/7 by calling our Consult-A-Nurse® team at (844) 706-8773.
What should I expect at the ER?
When you get to the ER, one of our triage nurses will medically screen, evaluate and stabilize you to assess your symptoms and vital signs. Next, a registration clerk will collect your insurance card (if available) and other information.
If you have a severe, life-threatening illness or injury, you will be treated first. Otherwise, you will be treated in the order you arrive.
Before discharge, we encourage you to ask our emergency care teams any questions you have. It is also useful for you to keep all of your paperwork, discharge information and medicines or prescriptions together after you leave the ER.
After discharge, our emergency department staff will reach out to your primary care provider to ensure they are updated on your care.
What should I bring to the ER?
When coming to the ER, we recommend you bring:
- A list of known allergies
- A list of medicines you currently take
- A responsible adult or phone number for someone to contact
- Copies of results from recent medical tests, if available
- Personal care preferences and restrictions
How do I stay updated on wait times in the ER?
When it comes to emergency services, our goal is to continually work toward enhancing the care you receive, while reducing our wait times. This ensures you get the support you need, when you need it most.
Our wait times are updated every 30 minutes and are available on our website.
To find out the wait times of the HCA Florida ER nearest to you, check the top of our website or text "ER" to 32222.
Note: Message and data rates may apply. ER wait times are approximate and provided for informational purposes only.
We understand it can be difficult to know whether you should go to the ER or wait for your doctor's office to open. However, we want you to feel secure about your choice for care. There are a wide range of symptoms that may indicate you need to visit the ER, including:
- Back pain
- Broken bones
- Chest pain
- Concussion
- Flu
- Side pain
- Stomach pain
- Trouble breathing
If you are unsure if your symptoms require an ER visit, you can speak to a nurse 24/7 by calling our Consult-A-Nurse® team at (844) 706-8773.
When you get to the ER, one of our triage nurses will medically screen, evaluate and stabilize you to assess your symptoms and vital signs. Next, a registration clerk will collect your insurance card (if available) and other information.
If you have a severe, life-threatening illness or injury, you will be treated first. Otherwise, you will be treated in the order you arrive.
Before discharge, we encourage you to ask our emergency care teams any questions you have. It is also useful for you to keep all of your paperwork, discharge information and medicines or prescriptions together after you leave the ER.
After discharge, our emergency department staff will reach out to your primary care provider to ensure they are updated on your care.
When coming to the ER, we recommend you bring:
- A list of known allergies
- A list of medicines you currently take
- A responsible adult or phone number for someone to contact
- Copies of results from recent medical tests, if available
- Personal care preferences and restrictions
When it comes to emergency services, our goal is to continually work toward enhancing the care you receive, while reducing our wait times. This ensures you get the support you need, when you need it most.
Our wait times are updated every 30 minutes and are available on our website.
To find out the wait times of the HCA Florida ER nearest to you, check the top of our website or text "ER" to 32222.
Note: Message and data rates may apply. ER wait times are approximate and provided for informational purposes only.