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For Visitor at HCA Florida South Shore Hospital

Our hospital provides information about our visitor services and policies, including guest Wi-Fi access, community partnerships and other available resources.

Visitor information

Visiting hours

HCA Florida South Shore Hospital welcomes visitors to see patients between 8:00am to 8:00pm. ICU visiting hours are 10:00am to 7:00pm and 8:00pm to 10:00pm.

Wi-Fi access

HCA Florida South Shore Hospital operates a wireless (Wi-Fi) network for our patients and guests. Using your Wi-Fi-enabled device, you can access many internet resources (email and websites) from just about anywhere in the hospital.

We're happy to provide this free and reliable service to our patients and visitors, and getting connected is easy.

Cafeteria hours

The cafeteria is located off of the main lobby. Meals may be purchased using cash or Visa/MasterCard.

  • Breakfast is served from 7:30am to 9:30am.
  • Lunch is served from 11:30am to 2:00pm.
  • Dinner is served from 4:30pm to 6:00pm.
  • Sunday brunch is served every Sunday from 10:00am to 2:00pm and includes an entrée, one side, a fountain drink and complimentary coffee for only $5.


The ATM is located in the emergency department waiting room.


The Chapel/Quiet Room is located off of the main lobby.

Gift shop

The gift shop at HCA Florida South Shore Hospital is a satellite location of Sun City Center Flowers and Gifts and is conveniently located in the hospital's main lobby. For your convenience, we accept phone orders during gift shop operating hours, or you can shop online at our main offsite location. Complimentary same-day delivery is provided to patients and family members during operating hours. We accept MasterCard, Visa, Discover and American Express for online or phone orders.

You can call the hospital gift shop at (813) 634-0298 or our online store at (813) 634-2824.

Our product selection includes:

  • Balloons
  • Flowers and greeting cards
  • Health and beauty products
  • Jewelry
  • Novelty gifts
  • Seasonal items
  • Silk flower arrangements

Please remember that live plants and flowers are not allowed in the intensive care unit (ICU). For infection control reasons, they must remain at the nursing station until the patient is released from the hospital or transferred to another unit.

Gift shop hours

  • Monday through Friday—10:00am to 4:00pm
  • Saturday and Sunday—10:00am to 2:00pm


For your convenience, the hospital features two main parking lots. One is in the front of the hospital outside of the main entrance. The other is behind the hospital outside of the outpatient/emergency entrance.

Privacy password

At admission, every patient is given a confidential password. Patients are told to share it with people they want to receive their confidential patient health information. Nurses and staff can provide information about the patient's health ONLY to persons who know the password. This password is only for verbal communication regarding treatment or payment during this hospital stay. It will not be honored once the patient is discharged.

Tobacco-free policy

HCA Florida South Shore Hospital is committed to providing a safe, clean, and healthy environment for our patients, employees, visitors and customers. For that reason, we are proud to be a tobacco-free campus.

Patient surgery text updates

To keep families informed on the progress of their loved one's surgery, we offer a service that provides updates via text message.

To keep families informed on the progress of their loved one's surgery, we offer a service that provides updates via text message.

Volunteer opportunities

Volunteers are an integral part of the hospital experience for our patients and visitors.

Volunteering at our hospital

HCA Florida South Shore Hospital offers volunteer opportunities to people to contribute their time to improve the quality of services offered to our patients, family members, physicians and staff. Additionally, the great satisfaction gained by volunteers makes the experience truly worthwhile. If you are motivated to donate your time and talents and want to give back to your community, we invite you to join the dedicated group of volunteers at our hospital.