For patients at HCA Florida South Shore Hospital

If you have a Living Will, please bring a copy with you to every hospital inpatient and outpatient visit. If you do not have a Living Will but would like one, please speak with the Admitting Office upon registration.

HCA Florida South Shore Hospital wants to be your hospital of choice. If you have questions or concerns during your hospital stay, please call our Administrative Department at (813) 634-0106.

Please bring your insurance card when you are admitted. We will make a copy of your card so we can bill your insurer directly for your covered benefits. Your co-payments are expected at this time. It is important that you understand what your insurance covers and where you can go for care.

Many insurance plans require pre-certification before admission. To avoid reduced benefits, call your insurance company to verify your coverage and make sure your authorizations are in order. If you have any financial questions, please call our financial counselors at (813) 634-0173 or (813) 634-3301, ext. 1033, weekdays from 8:30am to 5:00pm.

Make sure your doctor has called the hospital to order your procedure. Or, if the doctor gives the order to you, be sure to bring it with you when you report for testing.

We are committed to maintaining the privacy and confidentiality of all patient records. If you need a copy of your medical record, please call (813) 634-0167. We are pleased to serve your medical record requests.

We've compiled a set of guidelines to help prepare you for surgery. This page has information for both inpatient and outpatient procedures.

At admission, every patient is given a confidential password. Patients are told to share it with people they want to receive their confidential patient health information. Nurses and staff can provide information about the patient’s health ONLY to people who know the password. This password is only for verbal communication regarding treatment or payment during this hospital stay. It will not be honored once the patient is discharged.

Leave unnecessary valuables at home. Be prepared to pay your co-payments and deductibles, but do not bring large amounts of cash with you. We cannot be responsible for the loss or breakage of personal items brought into the hospital.

At HCA Florida South Shore Hospital, we are committed to providing you with the best available healthcare along with convenient and reliable billing services. In order to provide easy and reliable billing services, you may inquire about your bill and/or pay your bill online.

The purpose of our Accounting of Disclosures policy is to ensure that each Company-affiliated facility, and their respective departments, understands the requirement to populate and provide an Accounting of Disclosures of Protected Health Information to all patients as required by the Health Insurance Portability and Accountability Act (HIPAA), Standards for Privacy of Individually Identifiable Health Information (Privacy Standards), 45 CFR Parts 160 and 164, the Health Information Technology for Economic and Clinical Health Act (HITECH) component of the American Recovery and Reinvestment Act of 2009 (ARRA), and any and all other Federal regulations and interpretive guidelines promulgated thereunder.

Company-affiliated facilities include, but are not limited to, hospitals, ambulatory surgery centers, imaging and oncology centers, physician practices, shared services centers and each entities' respective departments.