Skip to Content

COVID-19 Visitor Policy

Effective March 11, 2022

For the well-being of our patients, visitors, physicians, and caregivers, we have a modified hospital visitor policy.

Visitor Hours

7 days per week

  • Inpatient Unit – 7:00 am to 7:00 pm. 2 visitors at a time.
  • Intensive Care Unit – 9:00 am to 11:00 am and 4:00 pm to 7:00 pm. 1 visitor at a time.
  • Emergency Department – 2 visitors at a time. No visitors allowed for patients being evaluated for COVID-19.
  • COVID–19 positive patients – 2 visitors at a time during the hours of 9:00 am to 10:00 am and 4:00 pm to 5:00 pm for one hour per day. Visitors will be limited to those with approval by the Hospital Administrator on Call (AOC) for special circumstances such as end–of–life. To ensure safety, visitors will be required to wear personal protective equipment and remain in the room.
  • Patients undergoing procedures – Visitors must remain in the designated waiting area. If the patient is admitted, the visitor can rejoin the patient after the patient is admitted to his/her room.
  • Visitors under the age of 18 require approval from the AOC.

Passive screening for visitors and non-urgent/emergent patients

For all visitors and all patients, except those coming for urgent or emergent care,you may only enter the facility if the answer to each of the following questions is “yes.”

  • I have not had contact with anyone diagnosed with COVID-19, or thought to have COVID-19, within the last 14 days.
  • I have none of the following symptoms: Fever or chills, cough, shortness of breath or difficulty breathing, muscle or body aches, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, diarrhea.
  • I agree to wear a hospital-provided mask at all times that I am not eating or drinking while in the facility.

Please be prepared to confirm that the above is true prior to entering the facility.

Screening process for patients coming for urgent or emergent care

To patients coming for urgent or emergent care:

  • Wear a mask all times while inside the facility.
  • Alert a staff member upon arrival to the Emergency Department if exhibiting any of the possible signs and symptoms of COVID-19:
    • Fever or chills, cough, shortness of breath or difficulty breathing, muscle or body aches, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, diarrhea.

Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.

  • A patient may designate a visitor who is a family member, friend, guardian, or other individual as an essential caregiver.
  • The facility will allow in-person visitation by the essential caregiver for at least 2 hours daily in addition to any other visitation authorized by the provider.
  • The facility visitation policies and procedures, will allow in-person visitation in all of the following circumstances, unless the patient objects:
    • End-of-life situations.
    • A patient who was living with family before being admitted to the provider’s care is struggling with the change in environment and lack of in-person family support.
    • The patient is making one or more major medical decisions.
    • A patient is experiencing emotional distress or grieving the loss of a friend or family member who recently died.
    • A patient needs cueing or encouragement to eat or drink which was previously provided by a family member or caregiver.
    • A patient who used to talk and interact with others is seldom speaking.
    • For hospitals, childbirth, including labor and delivery.
    • Pediatric patients.
    • The policies and procedures may require a visitor to agree in writing, to follow the facility’s policies and procedures. A facility may suspend inperson visitation of a specific visitor, if the visitor violates the facility’s policies and procedures.

If you or your loved one have been met with resistance from a hospital when attempting to visit with loved ones, you may file a complaint with the Agency for Health Care Administration (AHCA) for further review and action.

References

  • The Joint Commission Comprehensive Accreditation Manual for Hospitals – RI.01.01.01
  • Centers for Medicare and Medicaid §482.13 (h) (1-4)
  • F.S. 408.8235 – No Patient Left Alone Act
  • The Florida Mental Health Act; Baker Act
  • CDC Guidelines for Isolation Precautions: Preventing Transmission of Infectious Agents in Healthcare Settings