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For visitors at HCA Florida Westside Hospital

Our hospital provides information about our visitor services and policies, including guest Wi-Fi access, community partnerships and other available resources.

Visitor information

Visitor hours

Our visiting hours are Monday through Sunday, 6:00am to 8:00pm


Complimentary valet parking is available Monday through Friday from 7:30am to 3:30am.

Gift shop

Our gift shop is open Monday through Friday from 10:00am to 6:00pm and Saturday and Sunday from 11:00am to 4:00pm. For more information or to place an order, please contact our gift shop.

Call our gift shop 

Pastoral services

We are proud to offer pastoral care. If you would like any pastoral services, please let your nurse know, and she will arrange it.

Wi-Fi access

HCA Florida Westside Hospital operates a wireless (Wi-Fi) network for our patients and guests. Using your Wi-Fi-enabled device, you can access many internet resources (email and websites) from just about anywhere in the hospital.

We're happy to provide this free and reliable service to our patients and visitors, and getting connected is easy.

Tobacco-free policy

HCA Florida Westside Hospital is committed to providing a safe, clean, and healthy environment for our patients, employees, visitors and customers. For that reason, we are proud to be a tobacco-free campus.

LGBTQ resources

HCA Florida Westside Hospital is committed to providing top-quality care to all people, including those who identify as lesbian, gay, bisexual, transgender, queer and/or questioning (LGBTQ). Above all else, we are committed to the care and improvement of human life. We provide expert healthcare in a respectful environment.

LGBTQ policies


Our patient non-discrimination policy has specific language that prohibits discrimination based on sexual orientation, gender identity or gender expression.


Our policy allows for a same-sex partner, family member, friend or other individual to be present with the patient for emotional support during the course of their stay. Same-sex partners are recognized as the patient’s family, even if the partners are not legally married.

Advanced directives

Patients may designate any person as a decision-maker for care should they become unable to make these decisions themselves. This includes designating a same-sex partner as a surrogate decision maker. Advanced-directive agents are chosen by the patient and do not need to be biologically related. Please inform staff if you desire to create an advance directive.

Documentation in your medical records

Our hospital maintains the confidentiality of all health information. We encourage you to inform your healthcare providers of your sexual orientation and/or gender identity so that appropriate care can be provided.

Your name and/or sex in your medical records

The name in your medical record will reflect your legal name and gender as it appears on your identification.

Patient surgery text updates

To keep families informed on the progress of their loved one's surgery, we offer a service that provides updates via text message.

To keep families informed on the progress of their loved one's surgery, we offer a service that provides updates via text message.

Volunteer opportunities

Volunteers are an integral part of the hospital experience for our patients and visitors.

Volunteering at our hospital

HCA Florida Westside Hospital offers volunteer opportunities to people to contribute their time to improve the quality of services offered to our patients, family members, physicians and staff. Additionally, the great satisfaction gained by volunteers makes the experience truly worthwhile. If you are motivated to donate your time and talents and want to give back to your community, we invite you to join the dedicated group of volunteers at our hospital.