Emergency care | HCA Florida Putnam Hospital

Emergency room (ER) in Putnam County

We aim to provide the emergency care you need as quickly as possible.

If you experience a minor emergency or a life-threatening illness, we are prepared to care for you 24/7. At HCA Florida Putnam Hospital, our board-certified emergency physicians diagnose and treat emergency conditions, such as broken bones, in adults and children.

Expert advice, available 24/7

Free health-related information is just a phone call away. Our nurses help you understand your symptoms, treatment options and procedures. They will also help you find a provider or specialist and schedule an appointment.

Call Us: (844) 706-8773

Our emergency care services

We recognize that our community needs access to fast and high-quality emergency healthcare.

Full-service emergency care

Our goal is to provide you with expert and efficient emergency services. To do this, we offer:

Certified emergency nurses
Dedicated triage area
Intensive care services
Shorter wait times with registration efficiency

If you come to our emergency department from an ambulance, our care begins before you even arrive. By directly communicating with emergency medical services teams before your arrival, no treatment time is wasted, and you quickly receive the highest quality care.

Pediatric emergency care

Along with childhood comes all sorts of bumps and bruises. However, if your child needs advanced treatment for a cut, broken bone or significant injury, we're here to help.

Our board-certified emergency physicians, physician assistants and registered nurses specialize in emergency pediatric care. We know a visit to the ER can be overwhelming for a kid, so our team goes above and beyond to make you and your child feel safe and comfortable.

Frequently asked questions

To best help you, we have consolidated a list of answers to questions we commonly receive about our emergency care.

When should I visit the ER?

We understand it can be difficult to know whether you should go to the ER or wait for your doctor's office to open. However, we want you to feel secure about your choice for care. There are a wide range of symptoms that may indicate you need to visit the ER, including:

Back pain
Broken bones
Chest pain
Concussion
Flu
Side pain
Stomach pain
Trouble breathing

If you are unsure if your symptoms require an ER visit, you can speak to a nurse 24/7 by calling our Consult-A-Nurse® team at (844) 706-8773.

What should I expect at the ER?

When you get to the ER, one of our triage nurses will medically screen, evaluate and stabilize you to assess your symptoms and vital signs. Next, a registration clerk will collect your insurance card (if available) and other information.

If you have a severe, life-threatening illness or injury, you will be treated first. Otherwise, you will be treated in the order you arrive.

Before discharge, we encourage you to ask our emergency care teams any questions you have. It is also useful for you to keep all of your paperwork, discharge information and medicines or prescriptions together after you leave the emergency room.

What should I bring to the ER?

When coming to the ER, we recommend you bring:

A list of known allergies
A list of medicines you currently take
A responsible adult or phone number for someone to contact
Copies of results from recent medical tests, if available
Personal care preferences and restrictions

How do I stay updated on ER wait times?

When it comes to emergency services, our goal is to continually work toward enhancing the care you receive, while reducing our wait times. This ensures you get the support you need, when you need it most.

Our wait times are updated every 30 minutes and are available on our website.

To find out the wait times of the HCA Florida ER nearest to you, check the top of our website or text "ER" to 32222.

Note: Message and data rates may apply. ER wait times are approximate and provided for informational purposes only.

When should I visit the ER?