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For visitors at HCA Florida JFK North Hospital

Browse our hospital's information about our visitor services and policies, including guest Wi-Fi access, community partnerships and other available resources.

Visitor information

Visitor hours

Our visiting hours are Monday through Sunday, 6:00am to 8:00pm.

The professional nursing and medical staff recognize the right of patients to have comfort and encouragement from the visitation of family, friends and/or other persons whom the patient chooses and will support that right. We have open visitation with the exception of our behavioral health unit.

  • Please stop at the security desk in the main lobby to receive a visitor’s pass.
  • Children are permitted as visitors; however, all children must be accompanied by an adult.

Wi-Fi access

HCA Florida JFK North Hospital operates a wireless (Wi-Fi) network for our patients and guests. Using your Wi-Fi-enabled device, you can access many internet resources (email, websites, instant messenger, etc.) from just about anywhere in the hospital.

We're happy to provide this free and reliable service to our patients and visitors, and getting connected is easy.

Cafeteria and dining

Visitors are welcome to eat in our cafeteria:
Breakfast: 6:30am - 9:30am
Lunch: 11:30am - 2:30pm
If a family member or friend wants to eat in your room with you, that person may go to the cafeteria, purchase their meal and bring it back to your room.

Pastoral services

Pastoral services are available to patients and family members who:

  • Desire to be visited by a pastor, rabbi, imam or spiritual leader of their faith
  • Desire prayer, scripture or administration of sacraments
  • Experience emotional distress
  • Experience suffering and loss
  • Need a confidential conversation
  • Need support during a faith-shattering crisis
  • Question their belief system
  • Seek spiritual resources for coping with life challenges

For more information about our pastoral services, contact our pastoral care coordinator at (561) 548-3942.


An ATM is available in the hospital for your use, located on the first floor of the hospital near the cashier window. HCA Florida JFK North Hospital does not own the ATM, and any problems with the ATM must be directed to the bank sponsoring the machine. This information may be obtained on the front of the machine.

Vending machines

Vending machines are located in the cafeteria and just outside the cafeteria.


Flowers and other gifts are welcome in most rooms, and deliveries are made daily. Fresh flowers are not permitted in ICU/CCU.


Security officers are on duty 24 hours a day, seven days a week to keep our parking lots safe for visitors and employees.

Tobacco-free policy

Thank you for not smoking. Because of our commitment to wellness, HCA Florida JFK North Hospital has been a tobacco-free campus since 2010.

Patient surgery text updates

To keep families informed on the progress of their loved one's surgery, we offer a service that provides updates via text message.

To keep families informed on the progress of their loved one's surgery, we offer a service that provides updates via text message.