Skip to Content

For patients at HCA Florida Gulf Coast Hospital

Our hospital offers patients convenient amenities and resources, such as classes and events, online bill pay, easy access to medical records and more.

Information, guidance and resources for our patients

Because patient care is our most important job, HCA Florida Gulf Coast Hospital is committed to creating an environment that is safe and comfortable for our guests and visitors. Our unique programs and services are designed to make your experience here exceptional.

Patient policies and procedures

HCA Florida Gulf Coast Hospital strives to give patients the best experience possible by creating and carrying out patient-focused policies and procedures.

Patient information

We provide many unique programs and services. Patient care services at our hospital provide both patients and families with quick, convenient emergency care and the emotional, psychological and educational support they need. A hospital can be a place where patients and visitors may be under great stress. Because of this, HCA Florida Gulf Coast Hospital spends a great deal of time and effort to create an environment that is safe and comfortable for our patients, visitors and guests. There are many policies and procedures in place to ensure safety. Patients and visitors will still need to take some precautions to safeguard their own well-being.

  • You will come in contact with many different people who will ask you the same type of questions several times. Please be patient. This is done to provide safe and effective care to every patient who walks through our doors.
  • Please bring any past medical records you may have.
  • If you or your loved one has any special needs, let your nurse know so that special considerations can be provided.
  • Ask what to expect while you or your loved one is in the hospital
  • If you have any questions for your doctor or nurse, write the questions down as you think of them so you do not forget them. When your doctor or nurse comes to see you, refer to your list of questions.
  • We want you to understand everything that we are doing for you or your loved one. If you did not understand the answer to your question, ask the person to explain the answer to you again until you understand.
  • Please do not leave visiting children unattended.
  • There are areas in the hospital that visitors cannot go into. Please read all signs in the area that you are in.
  • You may hear what is called a “code” over the speakers. If you need to do anything special, your nurse will inform you.

In an effort to enhance the security and safety of our patients and employees at our hospital, we will begin limiting public access into the facility after hours. Currently, all entry points to the facility are open until 10:00pm. Effective February 1, 2016 at 7:30pm, exterior doors will be locked and will require badge entry. The front lobby entrance will continue to serve the public until 10:00pm. The emergency department entrance will remain available to the public 24 hours a day. Should you require a new badge please contact Human Resources at (850) 747-7130.


Consult-A-Nurse is a free service we offer to help our patients with a variety of healthcare-related needs.

Our nurses are here for you.

Our nurses and referral specialists are available to assist you with:

  • Answering healthcare questions
  • Finding a doctor and making an appointment
  • Registering for classes and events

You can contact our nurses 24 hours a day by phone.

Navigating the healthcare process

HCA Florida hospitals are dedicated to supporting our patients and helping them navigate the healthcare process.

Patient financial resources

We are committed to providing patient financial resources so you can better understand the financial side of your healthcare needs and feel more informed about your potential financial obligations when visiting our facility.

Medical records

For your convenience, you can access your medical records through the MyHealthONE patient portal.

Patient rights and responsibilities

We respect the dignity and pride of each individual we serve. We want our patients to be informed of their rights and responsibilities in advance of administering or discontinuing patient care.

Patient-focused programs and services

HCA Florida Gulf Coast Hospital offers patient-focused programs and services designed to complement and act as an extension of your treatment plan.

The Daisy Award

The DAISY Award is an international recognition program that honors and celebrates the skillful, compassionate care nurses provide every day.

Business health

Commit to Fit is a program that offers businesses biometric screenings for employees, educational seminars and disease prevention and management to promote good health in the workplace.