Thank you for your interest in Volunteer Services at HCA Florida Twin Cities Hospital! Our volunteers are such an important part of our organization and for over 65 years have helped to promote and maintain our high level of customer satisfaction.
Hospital gift shop
Our gift shop, the auxiliary's main source of revenue, helps to fund several annual scholarships to graduating seniors pursuing healthcare degrees and also to medical professionals that are enrolled in advanced degree programs.
Find the scholarship application (PDF) here.
The auxiliary also contributes to several local charities annually with fundraising efforts that include bake sales, raffles, rummage sales and game days.
If you don’t see an area that interests you, let us know and we’ll check to see if volunteers are needed.
Volunteer areas include:
Here, volunteers assist the emergency room staff in specific assignments, stocking supplies and linens in appropriate areas, rounds on each room to see if patients are comfortable, assisting family members and visitors to navigate the hospital and assisting staff members with non-clinical assignments.
Note: Volunteers in this department must be at least 18 years old.
Food and nutrition services
Volunteers here assist the nutrition staff with delivery of hospital menus, help patients to place food orders, deliver trays to patients and provide support for any clerical needs.
We are looking for warm, enthusiastic people who are not only able to sell gift shop items, but enlighten visitors about where their contribution is going and the scholarships we are able to provide because of their purchases.
These volunteers welcome and assist patients, their families and visitors entering the hospital or assigned unit. Volunteers in this capacity answer questions, provide information and direct/escort people to the hospital location they need, creating an atmosphere in the hospital that is warm and caring.
Here, you'll greet and assist patients/visitors, escort family members to other areas of the hospital, answer laboratory telephone, stock supplies and provide clerical support to staff.
Medical and surgical staff
These volunteers assist the medical, surgical and telemetry staff in specific assignments, stocking supplies and linens in appropriate areas, rounds on each room to see if patients are comfortable, assisting family members and visitors to navigate the hospital.
These volunteers greet patients and visitors as they come in, assist them with the check in process and provide information and equipment as needed. They also answer the information desk phone and assist staff members with non-clinical tasks, including escorting family members to other areas of the hospital.
This position is responsible to assist patients, visitors and employees with information needed as they enter the building, assisting with answering phones, putting together new charts, logging paperwork and assisting staff with any non-clinical duties.
This position greets visitors and staff members coming into the facility. They assist with set up and take down for events and assists staff with various clerical duties.
While our volunteer program is for community members 18 years and older, we do offer a Volunteen Program designed for people between 16 and 18 years old. We are excited to offer opportunities for students to volunteer with us and be able to see what the inner workings of a hospital are really like. Many of our Volunteens go on to pursue a career in the medical field. Parental consent is required.
Prior to your start as a volunteer, we require that you pass a background check and following that a drug screening will be scheduled; immunization records and Tuberculosis screening are also a prerequisite. We want our volunteers to receive the same background information as our staff members, so we include them in our full day hospital orientation.
If you are interested in becoming a volunteer at our hospital, please fill out the form below or you can pick them up from the Wellness Center (located behind the hospital).