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For visitors at HCA Florida Twin Cities Hospital

Visitor information

This information is designed to answer some of the most frequently asked questions of our visitors.

Visiting hours

We are continuing to take proactive measures to help ensure the health and safety of patients, caregivers, colleagues and our communities. As COVID-19 numbers drop in Okaloosa County, we have adjusted our visitor policy to help better serve our patients and their loved ones. However, in accordance with CDC Hospital Guidelines, we still have to continue some safety guidelines.

One visitor per patient is permitted in the hospital. Visitors must be at least 18 years old (special circumstances may allow for some exceptions). Visitation hours are 6:00am to 8:00pm, seven days per week.

Please note that certain circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.

Please use the following entrances:

  • Main entrance until 8:00pm
  • Emergency room entrance for medical emergencies and all visitors after 8:00pm

While inside the hospital, all are asked to help us maintain social distancing standards and should remain in the patient's room as much as possible during their entire visit. We appreciate the cooperation of our visitors, patients, colleagues and providers to support our infection control efforts. We will continue to monitor the situation as it evolves and the CDC updates its guidance and will provide updates as needed.

We exist to provide others a healthier tomorrow. Above all else, we are committed to the care and improvement of human life.

Patient surgery text updates

To keep families informed on the progress of their loved one's surgery, we offer a service that provides updates via text message.

To keep families informed on the progress of their loved one's surgery, we offer a service that provides updates via text message.

Volunteer opportunities

Volunteers are an integral part of the hospital experience for our patients and visitors.

Volunteering at our hospital

HCA Florida Twin Cities Hospital offers volunteer opportunities to people to contribute their time to improve the quality of services offered to our patients and their family members. If you are motivated to donate your time and talents and want to give back to your community, we invite you to join the dedicated group of volunteers at our hospital.