Skip to Content

Message from the CEO

First and foremost, please allow us to thank you for choosing HCA Florida Twin Cities Hospital for your medical care.

You have given us the opportunity to honor your trust of providing for your health, and we will do our very best to send you home thinking, “Wow — that is an extraordinary hospital.” HCA Florida Twin Cities Hospital and every living soul in it strive to be the best community hospital possible. Our staff of physicians are all top notch or they would not be here. Every employee, including ourselves, is committed to the single purpose of serving your healthcare needs at the highest level of excellence attainable. Together, the physicians and hospital employees are committed to you and your family.

We want you to be as comfortable as possible while you are staying with us. It is our goal to remove the fears and discomforts of being away from your home. Simple services such as dietary and housekeeping can make your time here less stressful. If we need to do anything to assist your particular needs in any area, please do not be shy — tell your nurse, or tell us. Listed below are a few key phone extensions that will be beneficial to have while you are staying with us.

  • Chief Executive Officer, David Whalen, FACHE – Extension 300
  • Chief Nursing Officer, Shaun Lampron, RN, BSN — Extension 304
  • Director of Housekeeping, Deanna Crawford — Extension 435

HCA Florida Twin Cities Hospital Statistics

  • 45,081

    Patients treated in 2020

  • 330

    Employees

  • 87

    Physicians

  • 65

    Licensed beds

HCAH_H_AboutUs_3upLeadership.jpg
Leadership
We are supported by a leadership team that is committed to bettering the lives of patients within the communities we serve. Our hospital leaders are experienced in many areas of healthcare and use their knowledge to improve the quality of care we provide.
HCAH_H_AboutUs_3upAwardsRec.jpg
Awards and Recognitions
We strive to exceed our patients' needs. Our dedication to excellence in healthcare has led to us receiving awards and recognition from organizations such as Healthgrades and the American Heart Association.
HCAH_H_AboutUs_3upCommunity.jpg
In the Community
To improve the health of the diverse communities we serve - and as part of HCA Healthcare, Florida's largest healthcare provider - we continue to take a leading role in fundamentally transforming how healthcare is provided. We also work in the partnership with other organizations to provide a wide range of community benefit programs and services.

Business health

The best opportunity for businesses to start controlling the cost of healthcare is to help healthy employees stay healthy and to help others identify emerging and existing preventable health conditions.

Commit to Fit: Creating a culture of health

The best opportunity for businesses to start controlling the cost of healthcare is to help healthy employees stay healthy and to help others identify emerging and existing preventable health conditions. Through Commit to Fit, employers have access to low-cost screenings that identify the main drivers of healthcare costs: diabetes, cancer, cardiovascular disease and emotional health. The biometric screenings are just the first step in a process that leads to creating a culture of health and sustainable, healthy changes in the lives of employees and the companies they represent.

To learn more about our business health practices, visit our business health page.

Ethics and Compliance

Cyndi Ronca, SPHR, SHRM-SCP Human Resources Director/Ethics and Compliance Officer.

For many years HCA Florida Twin Cities Hospital has had an extensive ethics program which includes: defining standards of compliance and conduct; creating awareness of these standards among all our employees, volunteers, vendors and physicians; providing a means to report possible exceptions; monitoring and auditing performance of these standards; and establishing support for this entire effort. Our facility Ethics and Compliance Officer is responsible for this program.

A word from our Ethics & Compliance Officer

As I come to work each day, I spend a few quiet moments reflecting on what my day will bring. One thing that I know I can count on is that when I walk through the doors at HCA Florida Twin Cities Hospital I will be surrounded by individuals that care deeply about doing the right thing. On a daily basis, our employees are committed to ensuring that whatever their job may be, it’s done to the best of their ability and with the utmost integrity, honesty and dignity.

A part of our Ethics and Compliance Program is a detailed Code of Conduct which all of our employees are educated on at the time of hire and annually thereafter. Our Code of Conduct is a vital part of our culture and the way we do business. At HCA Florida Twin Cities Hospital we pride ourselves in knowing that our patients are receiving the best possible care in the best possible way.

We trust that you will be extremely satisfied with all of the care you receive and the conduct in which our employees conduct themselves, however if you or someone you know ever feels that there is an exception to this standard, I encourage you to contact me personally at (850) 678-9509.

Thank you for taking the time to visit our online home and we hope that the next time you are in need of medical services, you will allow our extraordinary staff to provide you with the extraordinary care you deserve!

Cyndi Ronca, SPHR, SHRM-SCP
Human Resources Director/Ethics and Compliance Officer

Learn more about our dedication to quality care and patient safety