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For patients at HCA Florida St. Lucie Hospital

Our hospital is committed to offering patients a range of information and resources, including medical records, financial resources and contact information.

Preregister for an appointment

At HCA Florida St. Lucie Hospital, we know your time is valuable. That’s why we offer convenient online preregistration for services such as surgical procedures, mammograms and diagnostic tests and treatments.

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Patient policies and procedures

HCA Florida St. Lucie Hospital strives to give patients the best experience possible by creating and carrying out patient-focused policies and procedures.

Patient information

HCA Florida St. Lucie Hospital provides many unique programs and services. Our patient care services provide both patients and families with quick, convenient emergency care as well as the emotional, psychological, and educational support they need.

A hospital can be a place where patients and visitors may be under great stress. That's why we've put many policies and procedures in place to ensure safety. Patients and their visitors will still need to take some precautions to safeguard their own well-being.

  • Ask what to expect while you or your loved one is in the hospital. If you do not understand the answer to your question, ask the person to explain the answer to you again until you understand.
  • If you have any questions for your doctor or nurse, write the questions down as you think of them. That way you will not forget them. When your doctor or nurse comes to see you, refer to your list of questions.
  • If you or your loved one has any special needs, let your nurse know so that special considerations can be provided.
  • Please do not leave visiting children unattended.
  • There are areas in the hospital that visitors cannot enter. Please read all signs in your area.
  • You may hear what is called a “code” over the speakers. If you need to do anything special, your nurse will inform you.

You will come in contact with many different people who will ask you the same types of questions several times. Please be patient. This is done to provide safe and effective care to every patient who walks through our doors.

Pay bill online

At HCA Florida St. Lucie Hospital, we are committed to providing you with the best available healthcare along with convenient and reliable billing services. In order to provide easy and reliable billing services, you may inquire about your bill and/or pay your bill online.
Pay your bill online 

Consult-A-Nurse®

Consult-A-Nurse is a free service we offer to help our patients with a variety of healthcare-related needs. Our nurses are here for you.
   

Consult-A-Nurse®

Our nurses and referral specialists are available to assist you with:

  • Answering healthcare questions
  • Finding a doctor and making an appointment
  • Registering for classes and events

You can contact our nurses 24/7 by phone. 
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Support groups and physician referrals

HCA Florida St. Lucie Hospital is dedicated to meeting the healthcare needs of the community it serves. Our hospital is an active participant in community events. In addition, we offer several support groups where patients and their loved ones can come together, learn from shared experiences and receive support from people who understand.

Support groups and physician referrals

Our medical staff is comprised of more than 250 physicians in 41 specialties, and we can help you find a physician who meets all of your needs. By calling our free physician referral service, we can provide you with important information about any physician on our staff. We can even set up your first appointment for you. Our computerized database has information about insurance, office location, board certification and much more to help find the right doctor to meet your needs.
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Navigating the healthcare process

HCA Florida hospitals are dedicated to supporting our patients and helping them navigate the healthcare process.

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Patient financial resources
We are committed to providing patient financial resources so you can better understand the financial side of your healthcare needs and feel more informed about your potential financial obligations when visiting our facility.
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Medical records
For your convenience, you can access your medical records through the MyHealthONE patient portal.
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Patient rights and responsibilities
We respect the dignity and pride of each individual we serve. We want our patients to be informed of their patient rights and responsibilities in advance of administering or discontinuing patient care.

Patient-focused programs and services

HCA Florida St. Lucie Hospital offers patient-focused programs and services designed to complement and act as an extension of your treatment plan.

Participating Insurance List

HCA Florida St. Lucie Hospital accepts all forms of United States, Canadian, and other foreign government insurance. We also accept Medicare, Medicaid, Champus, Workers Compensation, and ALL forms of Commercial Insurance.

Preparing for surgery

We have compiled a list of guidelines to prepare patients for surgery. This page details what one can expect before, during and after their outpatient or inpatient procedure.

The Healthy Living Blog

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Image depicting the MyHealthONE application and the different features that are available within the app.
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MyHealthONE allows you to manage all parts of your healthcare easily and securely

  • View health records - lab results, physicians notes, imaging reports and more
  • View your post-visit summary
  • Schedule a follow-up appointment
  • Share your health records with a physicians or caregiver
  • And more
Create an Account 
Image depicting the MyHealthONE application and the different features that are available within the app.

Download the MyHealthOne app on the Apple App Store Or Google Play Store

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