Patient Family Advisory Council

You can be an advisor if you or a family member received care at HCA Florida Brandon Hospital in the last five years.

You do not need any special qualifications to be an advisor.

What’s most important is your experience as a patient or family member. We will provide you with any other training you need.

Do you have ideas about how to make sure other patients and families get the best care possible?

At Brandon Hospital, patient and family advisors give us feedback and ideas to help us improve the quality and safety of care we provide.

If you are an advisor for our hospital, you can help us in the following ways:

• Share your story. Advisors help by talking about their health care experiences with clinicians, staff, and other patients.
• Participate in discussion groups. Advisors tell us what it’s like to be a patient at our hospital and what we can do to improve.
• Review or help create educational or informational materials. Advisors help review or create materials like forms, health information handouts and discharge instructions. Advisors help us make these materials easier for all patients and family members to understand and use.
• Work on short-term projects. We sometimes ask advisors to partner with us in making improvements. For example, helping to plan and design a family resource room.
• Serve on a patient and family advisory council. An advisory council discusses and plans changes to improve hospital quality and safety. Members include patients, family members, and hospital staff.

For more information about being a patient and family advisor, contact our PFAC Chair.