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COVID-19 Visitor Policy

We know how important it is for our patients to have their loved ones with them while they receive medical care. As we balance that need with the need to keep everyone safe, we are following these visitor policies:

  • 2 visitors for each surgery patient
  • Spouse/Partner may visit our maternity patients (they may stay overnight)
  • 2 visitors for each in-patient
  • 1 visitor for each ER patient
  • NO children under the age of 12
  • Visitor hours: 6am – 8pm

All visitors will be passively screened using the standard pre-screening questions for COVID-19 and will be required to wear masks.

We recommend and encourage virtual communication with loved ones through the use of digital platforms and apps like FaceTime, Facebook Messenger, Zoom, Google Hangouts, Skype, WhatsApp, Viber, etc

Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.

  • A patient may designate a visitor who is a family member, friend, guardian, or other individual as an essential caregiver.
  • The facility will allow in-person visitation by the essential caregiver for at least 2 hours daily in addition to any other visitation authorized by the provider.
  • The facility visitation policies and procedures, will allow in-person visitation in all of the following circumstances, unless the patient objects:
    • End-of-life situations.
    • A patient who was living with family before being admitted to the provider’s care is struggling with the change in environment and lack of in-person family support.
    • The patient is making one or more major medical decisions.
    • A patient is experiencing emotional distress or grieving the loss of a friend or family member who recently died.
    • A patient needs cueing or encouragement to eat or drink which was previously provided by a family member or caregiver.
    • A patient who used to talk and interact with others is seldom speaking.
    • For hospitals, childbirth, including labor and delivery.
    • Pediatric patients.
    • The policies and procedures may require a visitor to agree in writing, to follow the facility’s policies and procedures. A facility may suspend inperson visitation of a specific visitor, if the visitor violates the facility’s policies and procedures.

If you or your loved one have been met with resistance from a hospital when attempting to visit with loved ones, you may file a complaint with the Agency for Health Care Administration (AHCA) for further review and action.

References

  • The Joint Commission Comprehensive Accreditation Manual for Hospitals – RI.01.01.01
  • Centers for Medicare and Medicaid §482.13 (h) (1-4)
  • F.S. 408.8235 – No Patient Left Alone Act
  • The Florida Mental Health Act; Baker Act
  • CDC Guidelines for Isolation Precautions: Preventing Transmission of Infectious Agents in Healthcare Settings