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COVID-19 Visitor Policy

JFK North Hospital remains committed to taking precautionary measures for the safety of our patients, staff, and community.

The following visitation policies are in place:

  • Patients are limited to one visitor per patient per day.
  • Visitors are not permitted for COVID-19 patients/PUI or in our critical care unit.
  • Visitors are not permitted in the Emergency Department
  • All visitors entering the facility are attesting to the following:
    • You do not have any symptoms of COVID-19, which include:
      • fever or chills
      • shortness of breath
      • muscle and/or body aches
      • new loss of taste and/or smell
      • sore throat
      • congestion and/or runny nose
      • nausea and/or vomiting
      • diarrhea
    • You have not been exposed to someone with known or suspected COVID-19 within the past
  • All visitors must wear a face mask at all times.
  • Visiting hours are restricted to 12:00pm to 8:00pm.
  • All visitors must be 18 years of age or older.

We encourage our patients to utilize programs such as FaceTime, Skype and WhatsApp to stay connected with loved ones during their stay.

We appreciate your understanding and cooperation during this time. The health and safety of our patients and caregivers are always our top priority.

Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.

  • A patient may designate a visitor who is a family member, friend, guardian, or other individual as an essential caregiver.
  • The facility will allow in-person visitation by the essential caregiver for at least 2 hours daily in addition to any other visitation authorized by the provider.
  • The facility visitation policies and procedures, will allow in-person visitation in all of the following circumstances, unless the patient objects:
    • End-of-life situations.
    • A patient who was living with family before being admitted to the provider’s care is struggling with the change in environment and lack of in-person family support.
    • The patient is making one or more major medical decisions.
    • A patient is experiencing emotional distress or grieving the loss of a friend or family member who recently died.
    • A patient needs cueing or encouragement to eat or drink which was previously provided by a family member or caregiver.
    • A patient who used to talk and interact with others is seldom speaking.
    • For hospitals, childbirth, including labor and delivery.
    • Pediatric patients.
    • The policies and procedures may require a visitor to agree in writing, to follow the facility’s policies and procedures. A facility may suspend in-person visitation of a specific visitor, if the visitor violates the facility’s policies and procedures.

If you or your loved one have been met with resistance from a hospital when attempting to visit with loved ones, you may file a complaint with the Agency for Health Care Administration (AHCA) for further review and action.


  • The Joint Commission Comprehensive Accreditation Manual for Hospitals – RI.01.01.01
  • Centers for Medicare and Medicaid §482.13 (h) (1-4)
  • S. 408.8235 – No Patient Left Alone Act
  • The Florida Mental Health Act; Baker Act
  • CDC Guidelines for Isolation Precautions: Preventing Transmission of Infectious Agents in Healthcare Settings