We will need a copy of your insurance identification card. We also may need the insurance forms that are supplied by your employer or insurance company.
To contact billing customer services with questions, please call (866) 235-6124.
If you have health insurance
If you are a member of an HMO or PPO
If you are covered by Medicare
If you are covered by Medicaid
If you have no insurance
Your hospital bill
As a courtesy,
HCA Florida JFK North Hospital
will submit your hospital bill to your insurance companies and will do everything possible to expedite payment on your claim. You should remember that your policy is a contract between you and your insurance company and that you have the final responsibility for payment of your hospital bill. We have several payment options available to assist you in paying your bill.
Your bill reflects all of the services you receive during your stay. Charges fall into two categories: a basic daily rate, which includes your room, meals, nursing care, housekeeping, telephone and television and, secondly, charges for special services which include items your physician orders for you, such as x-rays or laboratory tests.
In an effort to keep you informed of the disposition of your account, the following procedures will be followed:
- Once your insurance company settles your account, you will receive a statement reflecting any balance due. The amount shown is due and payable within 10 business days.
- We will work with your insurance company for approximately 45 days for payment. If payment has not been received within 45 days, we will ask for your assistance in resolving the claim. You may be contacted earlier than 45 days if additional information is needed.
If you have certain tests or treatments at the hospital, you may receive bills from physicians you did not see in person. These bills are for professional services rendered by these doctors in diagnosing and interpreting test results while you were a patient. Pathologists, radiologists, cardiologists, anesthesiologists and other specialists perform these services and are required to submit separate bills. If you have questions about these bills, please call the number on the statement that you receive from them.