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HCA Florida

Appendix to HCA Privacy Policy List of Service Providers

Updated March 22, 2024

We engage service providers to perform tasks on our behalf and to assist us in providing the Website, Portal, and Services. For more information, please email us. This Appendix to the Privacy Policy provides a list of our service providers and the purposes for which we engage them:

  • AddToAny. We use AddToAny on some pages of our Website to provide you with the ability to share content with others. For information on AddToAny's privacy practices, see the AddToAny Privacy Policy.
  • BizTalk. We use BizTalk as an integration to handle our secure forms. For information on BizTalk's privacy practices, please see the Microsoft Privacy Statement.
  • Clearstep Symptom Checker. We use our Symptom Checker Chatbot to collect data from a de-identified user such as their symptoms, gender, age, and to provide answers to follow up questions regarding their symptoms. For information on Clearstep's privacy practices, please see the Clearstep Privacy Policy.
  • COVID-19 Chatbot. We use our COVID-19 Chatbot to help users check their COVID-19 symptoms. Information on user interaction with bot is stored in Google Analytics as de-identified data. Please see Google's Privacy and Terms for more information on how Google Analytics processes Personal Information.
  • dotCMS. We use dotCMS to build and display HCA Healthcare websites. For information on dotCMS' privacy practices, see the dotCMS Privacy Policy.
  • Elsevier. We use services from Elsevier to provide interactive patient education features through our Portal. For information on Elsevier's privacy practices, see the Elsevier Privacy Policy.
  • Experian Health. We use Experian Health (formerly MyHealthDirect) for online appointment scheduling. For information on Experian's privacy practices, see the Experian Privacy Policy.
  • Formstack. We use Formstack to build web forms and to collect information. For information on Formstack's privacy practices, see the Formstack Privacy Policy.
  • Google Analytics. We use Google Analytics, a web analytics service provided by Google LLC, on our Site to help us analyze the traffic and user activity on our Site. Please see Google's Privacy and Terms for more information on how Google Analytics processes Personal Information.
  • Google Maps API. We use Google Maps API to provide information on locations and directions to HCA Healthcare facilities. For information on Google Map's privacy practices, see the Google Maps APIs Terms of Service.
  • Google Optimize. We use Google Optimize to test variants of web pages and see how they perform against a specified objective. For information on Google's privacy practices, see the Google Privacy and Terms of Service.
  • Google Search Console. We use Google Search Console for SEO site health analysis and Google crawl simulation and testing. For information on Google's privacy practices, see the Google Privacy and Terms of Service.
  • Jobvite. We use Talemetry, a service provided by Jobvite, to allow you to apply for HCA Healthcare job openings online. For information on Jobvite's privacy practices, see the Jobvite Privacy Policy.
  • Jotform. We use Jotform to build web forms and to collect information. For information on Jotform's privacy practices, see the Jotform Privacy Policy.
  • Oracle Corporation. We use Taleo, a service provided by Oracle, to allow you to apply for HCA Healthcare job openings online. Please see the Oracle Services Privacy Policy.
  • Payflow Pro (a service of PayPal, Inc.) and ePay (a service of Bottomline Technologies (de), Inc.). We use Payflow Pro and ePay to process payments on our Services. Please see PayPal Privacy Policy and the Bottomline Technologies Privacy Policy.
  • Salesforce.com, Inc. We use services from Salesforce to manage our email activity and track user engagement. For information on Salesforce's privacy practices, see Salesforce Privacy Statements.
  • Securiti.AI. We use services from Securiti.AI to allow you to choose your preferences for tracking on our websites. For information on Salesforce's privacy practices, see Securiti.AI Privacy Policy.
  • Sitecore. We use Sitecore to build and display HCA Healthcare websites. For information on Sitecore's privacy practices, see the Sitecore Privacy Policy.
  • Surescripts, LLC. We use services from Surescripts to facilitate the integration of medical records in our Portal. For information on Surescripts' privacy practices, see the Surescripts Privacy Policy.
  • YouTube API. We use the YouTube API for front-end functionality and to control analytics for YouTube videos. Google's Privacy Policy explains how YouTube/Google treat your personal data and protect your privacy when you provide your personal data in connection with your access and use of their services.